LARQ - Overall Rating based on 26 reviews

96% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-25
Water filtration system purcha
The water filtration system I bought has been amazing for my home. I decided to get it because I ...Read on
Isabell Smith

Most relevant negative review

  2024-02-08
Faulty lids, lack of response
I just bought this really neat water bottle that purifies water with UV light, and it was working...Read on
shyanne

Review with most votes

  2023-12-02
Water bottle purchase
I just bought a water bottle and I gotta say, the customer service I got from the rep was top-not...Read on
london

Reviews (26)

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    Pitcher replacement

    So, we were using our pitcher a ton and then noticed there was this tiny crack. I reached out to someone named Martina on the app and she got back to me really quickly. I sent her a picture and some details, and you know what? She said they were sending us a new pitcher! It just arrived today. Such amazing customer service, thanks Martina!


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    Movement bottle

    I grabbed my second bottle from this place, and let me tell you, it's amazing! The first one I got as a gift, but my partner loved it so much I ended up getting him one too. This Movement bottle is great for when you're on the go since it's lighter than the original. It really lives up to its claims. Even though I'm lucky to have good tap water where I live, this bottle is a game-changer for when I'm out hiking. I feel confident drinking from natural water sources, knowing this bottle keeps everything clean. It holds a charge for a long time and never develops any weird smells. It's a bit pricey, but way better than those freebie bottles you usually get.


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    After-sales service experience

    I had a little problem with something I bought and contacted customer service for help. They were so quick and awesome in fixing my issue, showing amazing service before and after the sale. I was really impressed with how nice and fast they were at taking care of my worries. Thanks a lot for your assistance.


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    Replacement of broken water bottle

    I just had to get a new water bottle because my old one was finally on its last legs after years of use, and let me tell you, the service I got was top-notch. Katherine, the customer service rep, really knew her stuff and helped me out every step of the way. She was super friendly and made sure I got the perfect replacement for my needs. It's clear that this company really knows their stuff, which is probably why they're such a big name in the market.


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    Water bottle purchase

    I just bought a water bottle and I gotta say, the customer service I got from the rep was top-notch. They were so helpful with any questions or problems I had, and I really appreciate it. The only thing was that the support response time was a bit slow, maybe if they had more people on the team it could be faster. But overall, I have no complaints about the service I got.


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    My water bottle broke

    So, eh, my bottle broke and I was so bummed out, you know? But then I chatted with this dude named Adam and he was super helpful, eh! He gave me some tips to try and fix it, and he kept checking in to make sure I was alright. In the end, he hooked me up with a new bottle with some fancy engraving and I was totally pumped, eh! The customer service was amazing and I felt like they really gave a hoot about me. This team knows how to stick to their word and make things right for us customers, eh!