KiwiCo

KiwiCo - Reviews and experiences

Average rating
9.4 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
55x
413x
30
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Subscription box

App & Portal

I recently signed up for a subscription box from this company and ran into some problems with my order. I noticed that the address they had was wrong, so I tried to fix it by going to the "my orders" page. But, the page kept not loading properly. I was getting pretty frustrated and was almost ready to give up. When I tried to contact customer service, I couldn't figure it out because all the "help" links just kept sending me in circles. I was getting really close to just cancelling my whole subscription, but thankfully a customer service rep stepped in and fixed everything quickly. Thanks to them, my mistake got sorted out, and I could keep going with my subscription without any more issues. I'm really impressed with the amazing customer service I got from the company.

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About KiwiCo

KiwiCo is a company that specializes in creating and delivering educational projects, toys, and activities designed to promote science, technology, engineering, art, and math (STEAM) learning for kids of various ages. Founded in 2011 by Sandra Oh Lin, a parent and engineer, the California-based company aims to inspire young innovators through accessible, hands-on experiences. KiwiCo operates on a subscription model, sending monthly crates tailored to different age groups and interests, each filled with materials and instructions for engaging and enriching projects. This model seeks to spark curiosity and encourage learning outside of traditional classroom settings.

Contact Information

140 East Dana St

94041 Mountain View

United States

📧 https://support.kiwico.com/hc/en-us/requests/new

🌐 kiwico.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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