KiwiCo - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
Loading reviews...
Subscription box
Subscription box
App & PortalI recently signed up for a subscription box from this company and ran into some problems with my order. I noticed that the address they had was wrong, so I tried to fix it by going to the "my orders" page. But, the page kept not loading properly. I was getting pretty frustrated and was almost ready to give up. When I tried to contact customer service, I couldn't figure it out because all the "help" links just kept sending me in circles. I was getting really close to just cancelling my whole subscription, but thankfully a customer service rep stepped in and fixed everything quickly. Thanks to them, my mistake got sorted out, and I could keep going with my subscription without any more issues. I'm really impressed with the amazing customer service I got from the company.
About KiwiCo
KiwiCo is a company that specializes in creating and delivering educational projects, toys, and activities designed to promote science, technology, engineering, art, and math (STEAM) learning for kids of various ages. Founded in 2011 by Sandra Oh Lin, a parent and engineer, the California-based company aims to inspire young innovators through accessible, hands-on experiences. KiwiCo operates on a subscription model, sending monthly crates tailored to different age groups and interests, each filled with materials and instructions for engaging and enriching projects. This model seeks to spark curiosity and encourage learning outside of traditional classroom settings.
Contact Information
140 East Dana St
94041 Mountain View
United States
Categories KiwiCo
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!