Jones Road - Overall Rating based on 30 reviews

57% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-21
My lipstick and mascara

OMG, I'm totally obsessed with my new lipstick and mascara! They make my lips and lashes look amazing 💋👀 The lipstick is so creamy and lasts all day, and the mascara give... Read onBy: christy

Most relevant negative review

  2024-04-29
Defective product, non-existen

This company really screwed up when it comes to customer service. I've been struggling with a broken product for weeks and haven't made any progress in getting it fixe... Read onBy: Ryan

Review with most votes

  2023-12-09
Clean makeup products, minimal

I just bought some makeup from Jones Road and I gotta say, I'm super impressed with how well it works. The products are top-notch and really bring out your natural beauty w... Read onBy: Raynor

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    Mini miracle balms

    I bought some mini miracle balms at this store, but I didn't really like them. They came in a pouch that was all messed up, made of tyvek and didn't look nice. When I tried the balms, they smelled bad and made my skin look greasy. I even tried using it on my lips, but the smell was so strong it made them tingle. In the end, I thought the product was too hyped up and didn't think it was worth buying.


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    Jones Road Balm

    I bought the Jones Road Balm, thinking I'd get a nice, glowy look, but it didn't quite meet my expectations. I've been using it for a month now, and no matter how little I put on or how much I try to blend it, it stays sticky and makes my skin itch. It's annoying to always feel like my hair is sticking to my face. I do like the glowy effect, but the discomfort is just too much.


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    Mature skin makeup products

    I was a bit unsure about trying out these products at first because of the price and the fact that I couldn't see them in person before buying. But after going back and forth for a month, I finally gave in and did the color quiz a few times. It kept saying I should go for the bronze miracle balm and ivory or light foundation. I was worried about the bronze color looking weird on me, but I decided to just give it a shot. I followed Bobbi's advice and applied the foundation cream lightly, then dabbed on some miracle balm. Surprisingly, it looked really good! The products blended smoothly with my skin, giving me a natural finish. I prefer a more minimal makeup look, and these products definitely fit the bill. Now I just have to see how my skin reacts to them with extended use.


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    Defective product, non-existent customer service

    This company really screwed up when it comes to customer service. I've been struggling with a broken product for weeks and haven't made any progress in getting it fixed. I've sent them a bunch of emails, but it's like my messages disappeared into thin air because I haven't even gotten a robot answer. It's super annoying, especially because I've always been a loyal customer and bought a bunch of stuff from them before. It's really disappointing to see them not caring about making their customers happy, bad service can ruin a company's reputation.


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    Balm and blush

    I bought this balm and blush from that store, and at first, it felt really good on my skin. I thought it would stay on all day, but it actually disappeared after only 20 minutes! It didn't even cover my skin properly. I was so disappointed, it didn't live up to what it promised!


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    My lipstick and mascara

    OMG, I'm totally obsessed with my new lipstick and mascara! They make my lips and lashes look amazing 💋👀 The lipstick is so creamy and lasts all day, and the mascara gives my lashes the perfect amount of volume and length. And the best part is that they are made with clean ingredients, which is great for my skin! I'll definitely be purchasing more from this brand. I highly recommend it! 10/10!


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    Lip balm, concealer, and mascara

    Wow, the lip balm feels so good, and the mascara doesn't get all clumpy! The concealer hides my spots flawlessly. I really like how everything makes my face look natural, just like they say. And the packaging is adorable and simple. I'm gonna check out more stuff from this brand for sure!


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    Miracle Balm purchase

    I recently received the Miracle Balm from your brand and I have to say, it definitely lives up to the hype! The texture is fantastic and it really does wonders for my skin. I tried the Au Naturel shade and it gave me a beautiful natural glow that I adore. I'm excited to try out more shades in the future. Also, I appreciate the transparency in clarifying your brand's affiliation at the bottom of your Instagram page. It's nice to know the truth about the products we enjoy.


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    Received the wrong colors

    I just received my order and it's all mixed up! They sent me the wrong colors for my miracle balm and pencil. I can't even find the order number to try and sort this out. I've tried calling and emailing, but no success. Now I'm stuck with products that I can't return.


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    Eyeshadow palette and lip gloss

    I grabbed this eyeshadow palette and lip gloss from that store. The colors were so nice, and they went on really nicely. I loved how the eyeshadow didn't crease and the lip gloss wasn't sticky. The packaging was super cute too, and I felt really cool using them.


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    Lipstick and mascara

    Honestly, I was kinda disappointed with the stuff I got from that beauty brand. The lipstick was just okay, nothing special. It didn't stay on my lips for too long and I had to keep putting it on. And the mascara? Not great, it was all clumpy and didn't make my lashes look any better. I was hoping for better quality from a brand that's all about top-notch products.


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    Miracle Balm

    I gotta say, when I first heard about this Miracle Balm that some folks were calling "vaseline for your face," I was a bit doubtful. But, even with my doubts, I decided to give it a shot because I was curious after seeing all the ads. Turns out, the reviews were right - this stuff really does feel like slapping on greasy vaseline. It just sits on your skin all heavy-like, leaving a sticky mess that's not very pleasant. I even tried a little experiment by only putting it on one side of my face, and the only difference was that one side looked shiny and gross. When I asked my daughter what she thought, she could barely keep a straight face at the sight.


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    Natural makeup products

    I was first interested in this brand because they use clean ingredients and keep their formulations simple. Since I appreciate natural beauty and simplicity, I was eager to test out some of their products. Yet, I noticed that although the makeup was of good quality, the prices felt a bit high for what you get. I was looking for a more budget-friendly option for daily use. Ordering was easy enough, but the delivery did take longer than I had anticipated. In the end, I was happy with the service, but I believe there is room to enhance pricing and speed up delivery times.


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    Moisturizer purchase

    This moisturizer was such a letdown. It's honestly the worst thing I've ever purchased. It just sits on top of the skin, making it all sticky and oily. Feels like I slathered on some lard instead of a proper moisturizer. And those oils in it made my eyes feel weird, like there was mint in there or something. Overall, using this moisturizer was a total disaster and I regret spending my money on something so useless. Definitely don't recommend it to anyone.


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    Lipstick-like face oil

    This product is a total disaster. It's like putting on lipstick, but instead of looking nice, it just makes your face all oily. I put it on before heading out for a walk, and when I got back, my face was a magnet for tiny bugs that got stuck in the sticky mess. Cleaning it off was a nightmare. I wouldn't even give this product one star, it's that bad.


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    Lip gloss and mascara

    Oh my gosh, this store is seriously amazing for makeup! I found this really cute lip gloss and mascara that makes me feel like a total queen. The products are top-notch and make me look so good. And the best part is they don't test on animals, which is really cool. I'm so excited to try out more things from this store!


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    Discount code issue

    So, I tried to use my discount code but it wasn't working when I logged into Pay Pal. I had to email them so many times and finally heard back after what felt like forever, but they didn't really help me at all. They just told me to try again and send some screenshots. I did that right away, but now I'm stuck waiting in silence. It's not cool because I actually really liked their stuff, but now I don't think I'll ever shop there again or tell my friends to.


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    Missing Order

    I'm so upset because the stuff I ordered never showed up. I tried reaching out to customer service, but they're not getting back to me at all. It totally ruined the surprise I had planned for my daughter's birthday. I can't even get in touch with the company now. I'm really disappointed with how they've handled things and how long it's taking for my things to get here. It feels like I've been robbed.


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    Face pencil, neutralizer pencil, eye concealer

    Oh man, the face pencil, neutralizer pencil, and eye concealer I ordered were a total disappointment! They looked so cheap and didn't even match my skin tone. On top of that, they were super hard to apply and didn't blend well at all. Such a waste of my time and money!


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    Foundation in beige shade

    I can't get enough of this foundation! I've been on the hunt for the perfect one for ages, and I finally stumbled upon it at Jones Road. The scent is fantastic, and the beige hue matches my skin tone flawlessly. It goes on so smoothly and doesn't get all clumpy. The coverage is exactly what I was looking for, and I'm thrilled with how my skin appears after applying it. I'm sold and will definitely be buying this foundation again!