ITALO Jewelry reviews

It looks like this company is up to some sketchy stuff. They always seem to have a bad review, then suddenly a perfect one pops up to balance things out. They're clearly trying to trick people with their dishonest tactics. Can't be fooled by their scheme of selling low-quality, fake jewelry.

Today's visit to this place was so easy. Coming back as a regular customer definitely has its benefits, making everything go even more smoothly. I don't have much else to add because every time I deal with this company, it's always a great experience. Thanks a lot!

I gotta say, the jewelry I got from here is just stunning. I've bought a few pieces now and each one has really impressed me. The quality is top-notch and the designs are so unique and beautiful. Had a little hiccup with one of my orders, but their customer service was amazing. Got in touch with them about the problem and got a quick response. They set me up with a personal contact who helped me sort things out, it turned out it was just a little misunderstanding on my end. Their handling of the situation really blew me away, they made sure I was happy in the end. Definitely gonna be shopping at this jewelry store again, I trust their products and service completely. Thanks!

I recently bought some jewelry from this company and honestly, it's been a real bummer. I ordered my items weeks ago and still haven't got them. The customer service hasn't been much help, just sending me generic responses and not really good at keeping me informed. The tracking details they gave me are all over the place, and the delivery company they used is one I've never heard of, so I can't even track my package properly. I'm really let down by this whole thing and I'd warn others not to buy from this company.

I'm really disappointed to say that my experience with the company has been pretty bad. I never got my order from Italo Jewelry even though they said it was delivered. The customer service was not great when I tried to fix the problem. Overall, it's been super frustrating and disappointing.

I just bought a white sapphire tennis bracelet from this shop. It came pretty fast, which was nice. But when I got it, I saw that the clasp was a little loose. I got in touch with customer service, and they quickly sent me a new one. The replacement bracelet arrived this week, and it's just right. All in all, their customer service and product were great in my books.

I just picked up this really shiny ring that sparkles like crazy, it's even better than my real diamonds! The workmanship is incredible and the attention to detail is impressive. The settings are way nicer than any other jeweler I've checked out. Just be careful to get the right size! I'm already thinking about getting more stuff from this place.

I was kinda freaking out at first because it took like a whole month for my package to finally show up. The last notice I got was on November 27th saying it was at the delivery company. After I sent a pretty harsh email, all of a sudden it said "out for delivery", but the date didn't budge. Eventually, it did arrive, but it felt like it took forever. Just a heads up, it might be around 3 weeks before your order gets to you.

I recently bought a titanium ring with red rubies from your store. It took a long time to arrive, more than a month. The design was nice and matched the website description, but the stones were pink instead of red. I thought maybe I made a mistake by choosing a cheaper option, so I didn't complain about it.<br><br>After wearing the ring for a bit, I noticed my finger turning green, which made me think the metal might not be pure titanium as advertised, but maybe an alloy. I contacted your customer service team with some photos to show them, and they quickly offered me a silver ring with high-quality sterling silver, ensuring it was good. They let me keep the original ring with the pink sapphires.<br><br>I chose a silver and white sapphire ring as a replacement, but it took another month to arrive. When I got it, I saw it was a bit too big for my finger. Despite these issues, I decided to keep both rings because they are really beautiful, flaws and all. I guess the problems I had are because the items are affordable.<br><br>In the end, I know that Italo Jewelry is not a scam, and the customer service team did their best to help me. But it seems like the quality and accuracy of the products might not be perfect because they're affordable.