Glossier. - Reviews and experiences

I've had a mixed experience with the products I've bought from this company. Some have been amazing, while others didn't quite hit the mark for me. But I get that skincare and makeup is different for everyone. The customer service from this company has been really great whenever I've had any issues with my orders. I like how they're quick to respond and always ready to help out with any concerns I have. Even though some products didn't work for me, I'll keep buying from them because of their outstanding customer service. I totally recommend their after balm - it's been a game-changer for calming my sensitive skin when I use it every night.

I just bought something from this company and I gotta say, I was really impressed with the service. The customer service team, especially Brittney, was super nice and helpful when I chatted with them. Their professionalism and eagerness to help me out really stood out. And their emails were so well-written and friendly, it really showed how much they care about their customers. Great experience all around!

I just picked up the stretch fluid foundation from your shop in London after getting a patch test done. But when I tried it out at home, the shade didn't quite work for me. So I reached out to your team by email, and they were super quick and helpful. They looked at my selfies and suggested a better match, and now they're sending me the new foundation at no extra cost. I'm not sure what happened with the first shade, but I'm grateful for the awesome customer service from Glossier. Big thanks to Jess and Christine for being so speedy with their responses.

I can't believe all the negative reviews. Personally, I had a great experience. My order came super quick, although one item was the wrong colour. But their customer service was amazing. I emailed them about an exchange and got a response right away. They sent me a new item without any issues. They really understand that shopping for beauty products online can be tough, and they handle it like pros.

I can't say enough good things about this brand. Their products are top-notch and their customer service is exceptional. My experience with them has been absolutely amazing. I really wish I could give them more than five stars for how well they've treated me. Heather, Jamie, and Christine all went above and beyond to make sure I was happy. Christine was quick to address my concerns and resolve them efficiently, leaving me completely satisfied with the service. If only other companies could be as great as them, the world would be a better place. I was so excited to make a purchase, and when I found out they now deliver to Europe, I was thrilled. My first time shopping with this brand was fantastic, and the service I received was unmatched. Thank you, Glossier team, for your exceptional service and for giving me such a great shopping experience.