Glossier. - Reviews and experiences

So, I recently bought a whole bunch of boy brow because, let's be real, I can't live without it. But then, things took a turn when it got shipped with UPS. Honestly, UPS always lets me down, and this time was no different. My order was late, and the tracking info was all over the place. I was left feeling let down and annoyed with the whole situation. Even though I really like some of Glossier's stuff, the dodgy shipping has got me thinking twice about ordering from them again.

I ordered a couple of cult perfumes from the company in October, and was disappointed to find out that there was a delay in shipping. Despite receiving tracking information shortly after placing my order, I was informed by the courier a week later that the package had not been given to them yet. When I inquired about the status of my order, I received generic responses from customer service about delays and promised new tracking information that never materialized. It was frustrating to learn that the perfume size I had chosen was actually out of stock, which caused further delays. After patiently waiting for almost a month, my order was finally shipped out in November according to my Shop app.

So, I ordered some skincare stuff from this company, eh? Man, was I ever bummed out by how long it took to get my hands on my order. Like, they've got warehouses right here in Canada, but it still took way longer than I thought. Supposed to take 3-5 business days, but I ended up twiddling my thumbs for 9 days before it finally showed up. Total bummer, especially 'cause I've had way speedier deliveries from other places, y'know? And on top of that, the tracking info they gave me was super confusing.

I bought something from this company not too long ago, and I gotta say, I'm pretty let down by how long it's taking to get my stuff. They said it would take up to 7 business days to deliver, but it's been more than 2 weeks now and I still don't know when it's coming. I got in touch with the delivery company here, and they told me they haven't even gotten the order yet. It's super annoying not knowing what's going on and not getting any updates as a customer.

I recently bought the 'You' perfume and I gotta say, I'm really impressed! I live in Germany and couldn't find this perfume anywhere in local stores, so I decided to check out the online shop. I placed my order on February 1st and honestly didn't expect fast shipping. But guess what? I got an email the same day saying my order was already on its way. Can you believe it? So efficient!