Ghostbed - Reviews and experiences

I am totally sick to my stomach about the experience I had with this company. They really should be ashamed of how they treat their customers. I was trying to buy something, but got declined for financing. No big deal, right? I thought I could just cancel the order and move on. But no way, they went ahead and took the money out of my bank account without even asking me. When I tried right away to cancel the order, they just flat out said no, and sent me the item anyways. When I tried to send it back, they wouldn't give me my money back. I had to get my bank involved and wait 120 days to get back what I worked hard for. This is just not right, and they deserve to go out of business. Their customer service was terrible, they couldn't care less about what they put me through. I wouldn't tell anyone to use this company.

The darn mattress I bought was so uncomfortable. I tried everything - a mattress cover, a topper - but nothing made it any better. Finally, on the last day of the trial period, I called the company. They said I couldn't return it because of some stupid rule. The people on the phone were so rude and useless, wouldn't even give me a real person to talk to. Dealing with them was a nightmare.

Sorry, eh, but my experience with returning a mattress to this company was pretty disappointing, eh. I did everything they asked for, gave them my receipts and all the info they needed, but I never got my refund like they promised, eh. They weren't very good at communicating either, didn't reply to my emails or calls, eh. I had to get all frustrated and complain to the Better Business Bureau and ask my credit card company for a chargeback, eh. It's not cool how they didn't take responsibility and didn't fix the problem quickly, especially for a company like theirs. So, just a heads up, be careful if you're thinking about dealing with this business, eh.

Bought a mattress that just didn't work for us, eh. We returned it, but it's been over a month now and still no refund. Customer service has been giving me different dates for the return process, and each one is later than the last. It's really frustrating and not very professional, ya know? Definitely won't be buying from this company again, that's for sure.

I got this bed and it was just awful. They really didn't want to give me my money back when I didn't like it after trying it out. And then they made me pay for shipping on these free items they had sent me. So sneaky and dishonest!

I waited soooo long for my mattress, seriously, it took forevaaa! And when it finally came, it smelled so bad like chemicals, ewww. And then when I tried to return it, they said no refunds because it's "personal." Like what?! So scammy!

I bought a pillow from this company, thinking it would be firm and high lofted as they said. But what I got was totally different than what they promised. I had to reach out to customer service a bunch of times to start the return process, and when I finally did, I had to pay for the shipping myself. It's been more than 3 weeks now and I still haven't gotten my refund.