Ghostbed

Ghostbed - Reviews and experiences

Average rating
5.6 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
50
42x
36x
210x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Venus Williams mattress

Delivery

This whole thing has been so darn frustrating, eh? I picked this company 'cause they said they had the Venus Williams mattress in stock and ready to ship right away, but then they hit me with a shipping delay. I agreed to switch to a different mattress that they said was good to go, but it's been four days and still no tracking info. Feels like they're fibbing about stuff being ready to ship when it's not. I'm about ready to throw in the towel and look for another company to buy from, ya know?

Broken bed

Delivery

My bed arrived completely smashed and ruined, like they threw it out of a plane. I used up all my allowance on it and now I can't even sleep on it. I'm super angry and need my mom to call the company right away.

Got a bed

Delivery

I got this bed and ordering it was so easy. They dropped it off, but I wish I could have chosen the day. Putting it together was a breeze and now I sleep like a baby. The only issue was that the instructions were all in French, no English. But I'd still recommend it to my buddies because it's totally worth it.

Mattress topper purchase

Delivery

I bought a mattress topper nearly two months back, but I've been dealing with delays in getting it delivered. I've reached out to them several times, and all they say is that they'll give me a tracking number "later today." It looks like they're having a hard time keeping up with orders and might be using new customers' money to finish older orders. I'd recommend staying away from this company.

Sheets for Christmas gifts

Delivery

I ordered some bedsheets as Christmas presents way back in November, but they still haven't shown up. When I gave customer service a call, they mentioned that the delivery got pushed back to the end of January. I was pretty ticked off because they didn't let me know sooner! And to top it off, this guy Ryan, who claimed to be a supervisor, was super rude when we talked on the phone. He tried to say that I was given a heads up about the delay, but that's definitely not true! It drives me crazy when folks don't pay attention to what you're saying.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Ghostbed

GhostBed is a company specializing in the design and retail of mattresses and sleep accessories that prioritize comfort and support. Launched in 2015 by the parent company Nature's Sleep, GhostBed has quickly penetrated the online mattress industry with its direct-to-consumer model, offering products made from a combination of memory foam and latex materials. The company distinguishes itself through innovative designs that aim to improve sleep quality, catering to a wide range of sleep preferences and needs. Based in the United States, GhostBed has expanded its market to include Canada, adhering to its commitment to provide quality sleep products at competitive prices.

Contact Information

🌐 ghostbed.com

Categories Ghostbed

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu