Furla - Overall Rating based on 21 reviews

38% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-15
Broken strap repair

I bought a bag from a store in Italy back in 2019, but the strap ended up breaking on me. With everything going on with Covid-19, I couldn't get it fixed right away. It was... Read onBy: Nader

Most relevant negative review

  2024-04-09
Genuine leather bag

I recently bought a bag that was supposed to be "genuine leather" from this store, and let me tell you, I was super disappointed with the quality. Despite the high pri... Read onBy: henry

Review with most votes

  2024-01-26
Handbag, disappointed, poor qu

It's really too bad that I didn't check things out before buying this handbag from that brand. I only used it for a little bit and it already started falling apart bec... Read onBy: W. Sipes

Reviews (21)

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    Would buy here again
    Overall

    Handbag

    I got a handbag from this store recently, but their customer service has been really disappointing. I had to wait for weeks for my order, just to find out that it got lost during delivery. When I reached out to customer service, I was greeted by unfriendly staff who wouldn't give me a refund until UPS finished their investigation. It's not fair for me to wait for them to sort things out between the store and the shipping company. I'm really upset about this whole situation and I won't be buying anything from them again.