Francesca's - Reviews and experiences

I just bought something online from this company and was a bit worried at first when I didn't get a confirmation email. I thought maybe it was a scam because I read some bad reviews. But turns out, my order actually got shipped out really fast and I got it in about a week. The stuff I bought was just like they said it would be and the packaging kept it safe. I'm happy with what I got and I'll probably buy from them again.

I got a blue dress from this store about a week ago, and it's been a total disaster! Still haven't received a tracking number for my order, and when I called customer service, they said I have to wait another 10 business days to finalize my payment. I already paid everything, so this is really annoying! The service here is terrible, I wouldn't suggest ordering online from this store. It's been a terrible time, and I doubt I'll ever shop here again! Be careful if you're thinking about buying from this store online, you might end up wasting your money!