Francesca's

Francesca's - Reviews and experiences

Average rating
5.6 /10
Based on 22 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
38x
26x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Jewelry purchase, no confirmation email

Tracking

So I bought some really nice jewelry online not too long ago, eh. But here's the thing, after I made my order and paid for it, I never got that confirmation email, you know? It's been like 10 days already and still no sign of my order. And then when I tried to track it using the order number, it turns out my purchase doesn't even show up in their system. It's frustrating, not having my jewelry or getting a refund. This whole thing has been a real bummer, bud. I wouldn't recommend buying from that online store, eh.

Blue dress purchase

Tracking

I got a blue dress from this store about a week ago, and it's been a total disaster! Still haven't received a tracking number for my order, and when I called customer service, they said I have to wait another 10 business days to finalize my payment. I already paid everything, so this is really annoying! The service here is terrible, I wouldn't suggest ordering online from this store. It's been a terrible time, and I doubt I'll ever shop here again! Be careful if you're thinking about buying from this store online, you might end up wasting your money!

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About Francesca's

Francesca's is a specialty retailer based in the United States, known for selling women's clothing, jewelry, accessories, and gifts. Founded in 1999 in Houston, Texas, Francesca's offers an eclectic mix of carefully curated merchandise primarily aimed at fashion-forward women. The company operates a chain of boutiques across various states, offering an intimate, boutique shopping experience with an emphasis on high-quality merchandise at affordable prices. Over the years, Francesca's has expanded its retail footprint, including an online presence, to cater to a broader audience.

Contact Information

8760 Clay Road

77080 Houston

United States

📧 customerservice@francescas.com

☎ +1 (800) 980-1180

🌐 francescas.com

Categories Francesca's

Last update: November 29, 2024

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