Francesca's

Francesca's - Reviews and experiences

Average rating
5.6 /10
Based on 22 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
38x
26x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Waited 9 weeks for my order

Delivery

Oh my gosh, I waited forever for my stuff and it still hasn't arrived. Seriously, where is my moneyyyy?!

Fave top ever

Delivery

Oh my goodness, I just had to share with you about this top I found! It was seriously the cutest thing I've ever laid eyes on, and I just knew I had to have it. So I ordered it online, but man oh man did it take forever to arrive because they just couldn't get the shipping right! They were all confused about what happened and it ended up being delayed for weeks. Super frustrating, but hey, I finally got it and now I'm completely obsessed with it!

Sweater and leggings

Delivery

The service was just terrible! I ordered online and never got my stuff. They asked for all my personal details but didn't give me anything about shipping! You gotta contact your bank to get your money back, these guys are total scammers!

Emporio Armani shoes

Delivery

I ordered a pair of white Emporio Armani shoes online from this company, but it's been two months and I still haven't received them. They never reached out with any updates on my order and now I can't even access their website or store links. Definitely feels like a scam, so I'd recommend staying away from them.

Trainers purchase

Delivery

I can't believe I got fooled by these scammers! I bought a pair of sneakers from them at the end of April, thinking I scored a good deal. The site promised delivery in 10 days, so I waited patiently. First week of May rolls around, and still no shoes. I emailed them, and guess what they had the guts to say? They claimed it's not their problem anymore because the shoes were sent. Can you believe that? They just washed their hands of the whole thing and blamed the courier. It's been over a month now, and still no sign of my order. They're ghosting me, not replying to my emails. These scammers have some nerve, eh? Learn from my mistake, steer clear of their site. Don't fall for their tricks like I did!

Dress and accessories

Delivery

I bought a dress and some accessories not too long ago, but it was a huge bummer, eh. I waited a whole 2 months for my order to show up, even though I sent a bunch of emails asking about it. Finally, I threw in the towel and asked my bank for a refund. It's frustrating how unprofessional and bad at communicating this company is. They always point fingers at someone else, like the courier, for the delays. Clearly, they don't give a hoot about keeping their customers happy, eh.

Dress, earrings, and handbag

Delivery

So, eh, I gotta say, my recent order was a total disaster. I waited a whole week for my stuff, but it never came. I tried reaching out to customer service over and over, but no one ever got back to me. I feel like I just wasted my money and got nothing in return. It's really frustrating and disappointing to have such a bad shopping experience, you know?

Overpriced online purchase

Delivery

I just made a purchase online from a website that was supposed to have some great deals on fancy stuff. But guess what? After I paid up, my order didn't show up. Ya, turns out that website was a total scam and now I'm out of cash and no sweet stuff to show for it. It's so annoying how these sketchy companies can just rip off people without a care. I'm telling everyone to be super careful when shopping online and only stick to legit sites.

Recent online purchase

Delivery

I just bought something online from this company and was a bit worried at first when I didn't get a confirmation email. I thought maybe it was a scam because I read some bad reviews. But turns out, my order actually got shipped out really fast and I got it in about a week. The stuff I bought was just like they said it would be and the packaging kept it safe. I'm happy with what I got and I'll probably buy from them again.

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About Francesca's

Francesca's is a specialty retailer based in the United States, known for selling women's clothing, jewelry, accessories, and gifts. Founded in 1999 in Houston, Texas, Francesca's offers an eclectic mix of carefully curated merchandise primarily aimed at fashion-forward women. The company operates a chain of boutiques across various states, offering an intimate, boutique shopping experience with an emphasis on high-quality merchandise at affordable prices. Over the years, Francesca's has expanded its retail footprint, including an online presence, to cater to a broader audience.

Contact Information

8760 Clay Road

77080 Houston

United States

📧 customerservice@francescas.com

☎ +1 (800) 980-1180

🌐 francescas.com

Categories Francesca's

Last update: November 29, 2024

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