Francesca's - Reviews and experiences

I recently bought something from this company and let me tell you, I was really let down with the whole thing. Ordering was a total mess, there was no clear communication or updates at all. Customer service was basically non-existent, just boring repeated replies and promises about courier info that never came through. The prices didn't match up with the low quality of the items I got, which weren't great to begin with. The delivery was late and full of issues, just making the whole experience even more annoying.

So, I ordered some stuff online, eh, and it's been over a month already, but I still haven't gotten my stuff. I've sent a bunch of emails asking where it is, but they won't tell me anything, you know? I spent $80 on this and now they're not even responding to me. Their emails are super rude, eh. I wish Facebook would do something about scammers like this, you feel me? I should have just gone to a real store instead of wasting my money online, eh.

I recently made an online purchase and it was a total disaster. I found this website with what appeared to be killer deals on fancy stuff, so I thought I hit the jackpot. But after I hit that "buy" button and coughed up my cash, I got zilch in terms of order confirmation or shipping info. Days passed and I kept bugging their customer service, but got crickets. I realized I got scammed, big time.