Fossil - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (20)
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Customer service experience
Customer service experience
ServiceEh, my experience with the customer service at this store was beyond amazing, I tell ya. Had a bit of trouble with a promo code that was really getting on my nerves, but the representative I spoke to, Nataly G, was so nice, empathetic, and sorted it out real quick. In less than 10 minutes, she had everything fixed up and I left the store feeling all kinds of good. Nataly G really went the extra mile to give top-notch service, and I really appreciate her help, eh.
Watch repair under warranty
Watch repair under warranty
ServiceI had to send my watch in for repair because it was still under warranty and meant a lot to me. The whole process went really well, the watch was fixed and sent back to me safely pretty quickly. I was so relieved that it was delivered with tracking, so I knew it got back to me okay. I really appreciate the great service!
About Fossil
Fossil Group, Inc. is an American watch and lifestyle company, creatively rooted in authentic vintage and classic design. Since its foundation in 1984 by Tom Kartsotis in Richardson, Texas, the company has grown to specialize in consumer fashion accessories. Fossil offers an extensive line of men’s and women’s fashion watches and jewelry, handbags, small leather goods, and wearables. It designs, manufactures, and distributes its own brands including Fossil, Relic, BMW, Michele, Misfit, and Skagen, and also licenses brands like Emporio Armani, Michael Kors, DKNY, and Diesel. Known for its innovative and diverse approach to watch design, Fossil has made significant contributions to the watch industry, including the introduction of fashion watches in the late 1980s and early 1990s. Over the years, the company has expanded globally, operating in over 150 countries and territories.
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Categories Fossil
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Last update: November 29, 2024
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