Fossil - Reviews and experiences

I bought a leather bracelet on vacation not long ago, shelling out a good amount because I thought it was a quality piece. But, lo and behold, after just three weeks the leather snapped and left me super disappointed and ticked off. I contacted customer service for help, hoping they'd sort things out, but they told me I had to deal with the store directly for a replacement or refund. Despite the nice emails from customer service, their lack of action seriously let me down. It's crazy to think that a product like this would fall apart so fast, and now I'm questioning the brand's quality overall. They did offer me a discount on my next buy, but it doesn't make up for all the hassle and disappointment I've gone through.

My recent watch buy from this store hasn't been great at all. The watch I got started acting up right after I bought it, and even after switching out the battery, it's still not working right. I tried contacting them for help through their chat, but all I got was a robot that couldn't help me at all. So now I'm stuck with a broken watch and nobody to talk to about it.

I just bought a real leather wallet from this store and honestly, I'm really impressed. The material is amazing quality and the craftsmanship is top-notch. This wallet is both stylish and practical, with plenty of room for all my cards and cash. I would definitely recommend it to anyone looking for a durable and fashionable wallet.

I just bought a watch from this store and man, I gotta say, I was really let down. The thing was basically worthless and the quality was way worse than what they used to have back in the day. And don't even get me started on their customer service - they were nice until they messed up, and then they just disappeared on me. It's sad to see a company that used to be so good now failing in every way.

I wish I had checked the reviews before buying. It was really bad. The watch arrived today, making noise in a box way too big, with scratches all over. Clearly, it was a used display model. The protective cover on the watch had marks and I didn't even want to see what was underneath. I expected better. I won't be purchasing from them again.

So I got this bracelet that looked really neat, ya know? But then, like, after only wearing it a couple times, the clasp just popped open and off it went! I checked the reviews and tons of people had the same issue, and Fossil keeps promising to let their design team know but they're still selling it! They offered me a discount, but seriously, I could get that as a new customer anyway. And then they were like "find it and prove it's broken" but, come on, if I could find it I wouldn't have lost it in the first place, obviously!