Food52 - Reviews and experiences

So, I ordered a few things back in November and they promised it would ship out right away. Can you believe it? It's halfway through December and I still haven't received anything! I tried reaching out to them, but all they sent me was an email saying my order is on its way. I couldn't even cancel my order! Thankfully, my credit card company is helping me get my money back. This company is absolutely terrible and completely dishonest with their customers.

Eh, don't bother buying from this company, eh! They take your money right away and then you're left without your stuff. I was all pumped to order some sweet kitchen gadgets, but after a whole month, still nothing showed up. And when I reached out to them, they just brushed me off and said it was my own fault. Their customer service is just brutal, eh!

I recently had a problem with a late delivery from this company and let me tell you, it was a total nightmare. I made an online purchase but accidentally put in the wrong shipping address. Right away, I reached out to customer service to fix the error. But man, it was so frustrating trying to talk to someone who could actually help. Finally, when I got through to a customer service rep, they told me my stuff hadn't been shipped yet. But they said it was too late to change the address since it was already "in the system". I was so annoyed and let down by the lack of support and their refusal to assist me. It's just not cool to have such unhelpful customer service for such a simple problem like a wrong shipping address.

Oh gosh, I ordered a gift online and they didn't even bother to let me know it was gonna be late. And when I found out, they wouldn't even let me cancel! And then they were all like, "just return it." But seriously, how am I supposed to return a gift? It was so annoying. I would totally recommend not buying gifts from this place.