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Missing brick pieces
I had a little problem with some missing bricks from a gift I got. So, I shot an email and got a quick response from this lady named Nikki. She really knew her stuff and helped me get the replacement parts super fast. What could've been a real pain turned out to be a great experience, all thanks to Nikki's awesome help.
Sunglasses purchase
Eh, lemme tell ya, these sunglasses are seriously top-notch when it comes to quality, fit, and style. I gotta say, they looked pretty dang good on me. But, you know what? My joy didn't last long 'cause when my order arrived, it was all banged up from the careless handling during shipping. But hey, gotta give props to their customer service team. After only 10 minutes of chatting with 'em, they already had a replacement headed my way. Now that's what I call some top-notch service! I'll definitely be comin' back to order from them again, no doubt about it.
Replacement stick for Patrice Bergeron big head
I recently got to work with this awesome customer service rep named Nikki at the store. She was super helpful and quick to assist me in getting a replacement stick for my Patrice Bergeron big head. Her service was top-notch and I really appreciated it. You don't often find such dedicated and caring customer service these days in the hustle and bustle, so it was a really nice surprise.
Recent purchase experience
I recently bought something online and had a little hiccup with the delivery being late. I got in touch with customer service and George, the rep, totally came through. He fixed the issue super fast and took care of everything smoothly. I gotta say, I was really impressed with how George helped me out. Also, the product itself was top quality and just what I wanted. I'd totally suggest this company to anyone.
LEGO set purchase
I just got a LEGO set from your store and had a problem with my order, so I had to cancel and re-order it. The customer service rep, Nikki, was super awesome the whole time. She answered all my questions and fixed my order quickly. Nikki didn't just help with cancelling and reordering, she even got me some missing pieces for my LEGO set. I don't usually leave reviews, but Nikki's amazing service and hard work deserves a shoutout. Thanks, Nikki, for all your help and for making my shopping experience great!
About FOCO
FOCO is a company recognized for producing and retailing officially licensed sports and entertainment merchandise. It offers a wide range of products including apparel, accessories, toys, collectibles, and novelty items among others, targeted at fans of various sports leagues such as the NFL, MLB, NBA, NHL, as well as entertainment franchises. The company prides itself on offering high-quality and innovative products that help fans express their passion for their favourite teams and characters. Since its establishment, FOCO has grown to become a leading name in the fan merchandise industry, continually expanding its product offerings and reaching fans worldwide.
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Contact Information
444 Hoes Lane, Building 6, Suite 302
08854 Piscataway
United States
Categories FOCO
Page Statistics
Seite online seit: June 14, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Replacement stick for Patrice
I recently got to work with this awesome customer service rep named Nikki at the store. She was super helpful and quick to assist me in getting a replacement stick for my Patric... Read onBy: E. Will