FitTrack - Reviews and experiences

This has honestly been the worst customer experience I've ever had! My purchase took forever to arrive, and I tried so many times to cancel the order with no luck. I sent emails, tried to chat online, and even made phone calls, but the product still showed up at my door. The customer service was absolutely terrible, with the last person I talked to telling me not to accept the delivery, which was unrealistic since I couldn't be home all the time waiting. And to top it off, the delivery person actually rang the doorbell instead of just leaving the package! The company's 1.5-star reviews are totally spot-on, and it seems like the only time they respond is when you're really upset. I'm still waiting for my return label, and this whole situation has just been a nightmare!

My experience with this company was really disappointing, eh. I waited for like a whole month to get my order, just to open it up and find out there wasn't even a packing slip inside. I couldn't even send back the item or ask for my money back. I tried emailing and chatting online, but no one from customer service ever got back to me. The lack of communication and responsibility from this company is just not cool, eh.

I was pretty pumped to get my hands on a scale to help me out with my health goals, eh? But here we are, two months later and still no sign of it. I put in my order back in November and my credit card has been dinged for the monthly fee even though I haven't even laid eyes on the scale yet. And by the looks of it, that fee was supposed to cover the cost of using the scale, but no such luck. I've already pulled the plug on the subscription and now I really need to get my money back for the scale and those pesky monthly charges, eh?