FitTrack

FitTrack - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
50
40
39x
27x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Got scale after a looong wait

App & Portal

So hey, I finally got the scale after patiently waiting for a whole month, eh. The app just keeps crashing constantly. I tried uninstalling it and then reinstalling it, but it still doesn't want to work, you know. The scale itself seems pretty accurate, but without the app, it's basically useless, for real. They really need to get on fixing that ASAP, eh!

FitTrack Scale

App & Portal

I gotta say, I was pretty disappointed with the FitTrack Scale. It's so inconsistent! I can hardly ever get the app to connect to the scale, so it's tough to keep an eye on my progress. I actually liked the old app better, it was more reliable and worked way smoother. At the end of the day, I think this scale doesn't really do much besides tell me how much I weigh.

Smart scale

App & Portal

The information from the smart scale was great, but I had a hard time figuring out how to use it because there were no instructions on app downloads. Thankfully, a friend who knew about it was able to assist me. It took a while for the scale to get to me, which was annoying, but the company made up for it by offering a lifetime warranty. When I contacted them about the delay, they were quick to respond and kept me updated on the progress. Overall, I'd give my experience with the company 3 stars because of the lack of instructions and the delayed delivery.

Scale purchase disappointed

App & Portal

I recently bought a smart scale from this company, and while the scale itself arrived pretty quickly (within the estimated 2 weeks), I was really disappointed with the app that came with it. When I tried to log in, the app just kept freezing and crashing, so I couldn't use any of the features. I tried uninstalling and reinstalling the app a bunch of times, but the problem didn't go away, so it wasn't my fault. Plus, I found out that a lot of the cool things they advertised needed a paid subscription to use. I like things to be upfront and easy to use, so that really turned me off. So, I ended up sending the scale back the very next day without even opening it.

Scale purchase

App & Portal

So, eh, I was really pumped to get this scale 'cause I wanted to start keeping track of my weight and all that. But then, it didn't come in time for Christmas like I was hoping. At least they sent me a couple emails saying sorry for the delay, so that was kinda nice. I hope they can fix their production issues for other folks though. The scale itself is actually really good quality and the app is easy to use. The only thing is, I can't quite figure out how to sync it with the app automatically. I gotta open the app every time I weigh myself, which is kinda annoying, eh.

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About FitTrack

FitTrack is a health and wellness company known for offering innovative smart scales and fitness tracking devices. Established with the intent to make health data accessible and understandable, the company provides users with detailed insights into their body composition, such as body fat percentage, muscle mass, and hydration levels, via its proprietary app. FitTrack's products are designed to support individuals in achieving their health and fitness goals through accurate data tracking and personalized health insights. The company leverages advanced technology to encourage healthier lifestyles and empower users with the knowledge to make informed decisions about their health and wellness routines.

Contact Information

315 Queen Street West ,

M5V2A4 Toronto

Canada

📧 support@getfittrack.com

🌐 getfittrack.com

Last update: November 29, 2024

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