FitTrack

FitTrack - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
50
40
39x
27x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Smart scale

Delivery

I'm so frustrated with this company - their lack of professionalism and efficiency is just too much. I ordered a smart scale over a month ago and still haven't received it. I've tried contacting customer service multiple times to cancel my order, but all I get are lies and unhelpful answers. And it's not only me - so many other customers are going through the same thing! I'm even thinking of disputing the charge with my credit card because I've had enough of waiting for a product that might never even show up. Seriously, do yourself a favor and steer clear of this company!

Fitness tracker

Delivery

I'm really disappointed with my experience at FitTrack. I ordered a fitness tracker but never got it. I tried to reach out to customer service but didn't hear back. I had to cancel the payment and dispute the credit card charge. It's not cool to have such bad customer service and no communication.

Scale purchase delayed

Delivery

I recently bought a scale from this company, thinking it would get here pretty quick. Turns out, it took a whole three months before I got my order. I tried contacting customer service a bunch of times during that wait, asking about my order's status and if I could maybe get my money back. But no luck there, just got a bunch of unclear answers and not much communication about canceling my order.

FitTrack scale

Delivery

I ordered a scale from this place at the end of November and I still haven't received it. They took my money and I've sent several emails asking about its whereabouts, but all I got was some tracking info from January! It really seems like a total scam to me!

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About FitTrack

FitTrack is a health and wellness company known for offering innovative smart scales and fitness tracking devices. Established with the intent to make health data accessible and understandable, the company provides users with detailed insights into their body composition, such as body fat percentage, muscle mass, and hydration levels, via its proprietary app. FitTrack's products are designed to support individuals in achieving their health and fitness goals through accurate data tracking and personalized health insights. The company leverages advanced technology to encourage healthier lifestyles and empower users with the knowledge to make informed decisions about their health and wellness routines.

Contact Information

315 Queen Street West ,

M5V2A4 Toronto

Canada

📧 support@getfittrack.com

🌐 getfittrack.com

Last update: November 29, 2024

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