FitTrack - Reviews and experiences

I'm so frustrated with this company - their lack of professionalism and efficiency is just too much. I ordered a smart scale over a month ago and still haven't received it. I've tried contacting customer service multiple times to cancel my order, but all I get are lies and unhelpful answers. And it's not only me - so many other customers are going through the same thing! I'm even thinking of disputing the charge with my credit card because I've had enough of waiting for a product that might never even show up. Seriously, do yourself a favor and steer clear of this company!

I'm really disappointed with my experience at FitTrack. I ordered a fitness tracker but never got it. I tried to reach out to customer service but didn't hear back. I had to cancel the payment and dispute the credit card charge. It's not cool to have such bad customer service and no communication.

I recently bought a scale from this company, thinking it would get here pretty quick. Turns out, it took a whole three months before I got my order. I tried contacting customer service a bunch of times during that wait, asking about my order's status and if I could maybe get my money back. But no luck there, just got a bunch of unclear answers and not much communication about canceling my order.

I ordered a scale from this place at the end of November and I still haven't received it. They took my money and I've sent several emails asking about its whereabouts, but all I got was some tracking info from January! It really seems like a total scam to me!