Firebox

Firebox - Reviews and experiences

Average rating
6.0 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
51x
45x
32x
28x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Yo, I got some stuff

Communication

Hey, I normally don't bother with reviews but I had to speak up this time. My order arrived a little late, but hey, it's the holiday season, things happen. I shot them an email and they got back to me within a day, then my stuff showed up the very next day. Can't complain about that, eh!

Item not received

Communication

This company is a joke, eh. They say they have stuff for sale but don't actually have it in stock, so you're waiting forever. I contacted them many times and they finally admitted one item was out of stock but didn't give any updates on the rest of my order. Don't bother with this company, just steer clear, eh.

Cool tech gadget

Communication

I recently bought this tech gadget from Firebox and it totally exceeded my expectations, eh! I decided to order it on a lazy Sunday night on a whim, and to my surprise, I got it in just 2 days instead of the predicted 4-5 days because of Covid. I really appreciated the updates and friendly emails from Firebox, it made the whole thing even better. This company really cares about customers and goes the extra mile, so I would definitely suggest them to anyone looking for cool and high-quality products.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Firebox

Firebox is a London-based online retail company known for selling unique and innovative gifts, gadgets, and lifestyle products. The company was founded in 1998 by university friends Michael Acton Smith and Tom Boardman. Initially starting as an online retailer called Hotbox that sold shot glasses with a chilli vodka, it rebranded to Firebox in the following year. Their product range quickly expanded to include a variety of unusual items, often characterized by their novelty or innovative nature, aiming to cater to those seeking distinct and quirky gifts. Over the years, Firebox has established a reputation for sourcing and creating exclusive products, from tech gadgets and home accessories to personalized items, appealing to a wide range of customers looking for something different from conventional gift options.

Contact Information

37 Artillery Lane

E1 7LP London

United States

📧 info@firebox.com

🌐 firebox.com

Last update: November 29, 2024

Website
Menu