Filson - Reviews and experiences

The online service and website are a hot mess. There are always errors and it's a pain trying to find your way around the site and products. And to make matters worse, my orders have gone missing in the system and got canceled without them even telling me. It's like they don't give a darn about making things right for their customers. I've tried to give them feedback on the website problems, but it's like talking to a wall. It's pretty funny that they sell fancy stuff when they can't even get orders right.

Eh, the work jacket I got from this company is really top-notch in terms of quality and durability, ya know? The material is super thick and sturdy, which makes it perfect for tough outdoor conditions. The craftsmanship is just spot on, with reinforced stitching and heavy-duty zippers that show this jacket is made to last. I've been wearing it for months now and it still looks brand new, no wear and tear at all. I totally recommend this jacket to anyone looking for a reliable work jacket that can handle anything Mother Nature throws at it, eh?

I've been running into some real issues trying to get in touch with your customer service team. I've tried filling out the form on your website, sending emails, and making phone calls multiple times, but so far, I haven't heard anything back or gotten any help with my concerns. It's been going on for more than a month now, and the fact that I'm not getting any response is really disappointing and getting on my nerves.