J. Schuster

Eh, so as a customer, I bought some crinkled paper and cookie lotions from your store not too long ago, and I gotta say, I'm pretty happy with what I got. The crinkled paper was top-notch and did a great job keeping my delicate items safe during shipping. And those cookie lotions, let me tell you, they went above and beyond my expectations with their fantastic scents and hydrating qualities. The only thing I would say is that shipping costs could be a bit more reasonable, they seemed a little steep for the weight of what I bought. Overall though, I was pleased with the service and the quality of the products.

The online service and website are a hot mess. There are always errors and it's a pain trying to find your way around the site and products. And to make matters worse, my orders have gone missing in the system and got canceled without them even telling me. It's like they don't give a darn about making things right for their customers. I've tried to give them feedback on the website problems, but it's like talking to a wall. It's pretty funny that they sell fancy stuff when they can't even get orders right.