Fenix Store

Fenix Store reviews

8 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
25%
Would buy here again
Ordering
6.8
Service
5.6
Pricing
6.8
Delivery
5.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Fenix 3 sapphire with multiple accessories

8.5

"I had a great experience selling my Fenix 3 sapphire with all the extra goodies at this store. I was a bit unsure at first about the price they quo..."

Critical

$80 order

3.0

"It's really too bad to hear about the bad experience you had with the store. Businesses should make sure to get orders out on time and keep th..."

Most Voted

Pressure Switch

6.0

"I just bought a pressure switch for my flashlight from this store, but I was super disappointed when it didn't fit or work right at all. The w..."

Reviews (8)

Filter Reviews

Would buy here again:
Period:
Sort:

Fenix 3 sapphire with multiple accessories

G

4 reviews

8.5
Overall Rating
Would buy here again
Yes

I had a great experience selling my Fenix 3 sapphire with all the extra goodies at this store. I was a bit unsure at first about the price they quoted me, but after some back-and-forth, they upped their offer to my liking. I thought about selling everything separately for a possible bigger profit, but the simplicity and convenience of this store made it worth my while. I was really impressed with how easy and fast the whole process was. I'd absolutely suggest this store to anyone wanting to sell their electronics hassle-free.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

$80 order

K

4 reviews

3.0
Overall Rating
Would buy here again
No

It's really too bad to hear about the bad experience you had with the store. Businesses should make sure to get orders out on time and keep their website working right. I get why you'd be annoyed with the lack of communication and service. It's not cool for a company to take your money and then not come through with what they promised. That kind of thing can make the store look bad and make customers lose trust.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
2.0

Do you already have an account?

Ordered flashlight and batteries

W

24 reviews

8.0
Overall Rating
Would buy here again
Yes

Yeah, so I was all excited because I ordered this awesome flashlight along with some batteries, but it never made its way to my mailbox. I waited for like two whole months and was getting really annoyed. So, I decided to give Fenix Store a call and got connected with Trevor, who was actually super nice and helpful. He suggested checking with the post office in case it got stuck in customs or something, but no luck there. I understand that shipping to the Philippines can be tricky, but it's frustrating to have paid for something and not received it. Total bummer, man.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
6.0

Do you already have an account?

LD22 flashlight end cap switch issue

S

9 reviews

6.0
Overall Rating
Would buy here again
No

There seems to be a problem with the end cap switch on the flashlight.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Online order

C

9 reviews

6.0
Overall Rating
Would buy here again
No

I recently ordered something online from this company, and man, let me tell you, it was not a great experience. The website was a pain to use, and they didn't even have a phone number for customer service. I like things simple and easy, so that was super annoying. And when I tried to get a refund, it was like pulling teeth - so much unnecessary hassle. All in all, dealing with this company was a letdown, to say the least.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Flashlights and batteries

R

1 reviews

6.0
Overall Rating
Would buy here again
No

I've bought flashlights and batteries from this store for a few years now. The products are great, but I've had some serious issues with their website. The search function doesn't work well at all, so it's a struggle to find what I need. Plus, items that don't match my search show up, making things even more confusing. On top of that, I've gotten discount coupons after making a purchase, only to find out they don't actually work on the website. That kind of shady behavior has really let me down as a customer. Even though the products are good, I can't support this brand anymore because of their website problems and dishonest discount practices.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Pressure Switch

C

2 reviews

6.0
Overall Rating
Would buy here again
No

I just bought a pressure switch for my flashlight from this store, but I was super disappointed when it didn't fit or work right at all. The website and packaging said it would be compatible with my flashlight model, but that was a total fib. It was really frustrating and now I feel like I wasted my money on something that doesn't even do what it's supposed to.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Clothing items

R

1 reviews

6.0
Overall Rating
Would buy here again
No

I just bought some clothes from this store, eh. Ordering was a breeze, but the service was kinda lacking. I waited for weeks with no updates, so I reached out to check on my order. Turns out, it got cancelled and refunded with no explanation or apology. It was pretty disappointing to be treated like that, showed a real lack of care, you know?

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Fenix Store

Yes. Fenix Store, commonly known as Fenix, is a company that specializes in high-quality LED lighting products. Its offerings include flashlights, headlamps, bike lights, and lanterns, catered towards outdoor enthusiasts, professionals in law enforcement, security, and industrial sectors, as well as everyday consumers seeking reliable lighting solutions. The company prides itself on innovation, durability, and performance in its products. Originating as part of the broader brand umbrella of FenixLight Limited, established in 2004, Fenix Store has developed a strong presence in the market, building a reputation for products that incorporate cutting-edge technology and robust construction. Its commitment to customer service and product development places it as a leading brand in the portable lighting industry.

🌟 How did Fenix Store shine for you?

Contact Information

🌐 www.fenix-store.com

Page Statistics

Last update: November 29, 2024

Menu