
FeelUnique - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (26)
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Skincare products
Skincare products
DeliveryI ordered some skincare products from this company and I'm so frustrated. I placed my order weeks ago and I still haven't gotten it. I've tried reaching out to customer support several times, but it's like they're ghosting me. I'm not getting any responses or assistance. It feels like they just took my money and vanished. I demand my products or a refund, no more lame excuses. This kind of service is totally unacceptable and I won't put up with it.
Order over 100€
Order over 100€
DeliveryI just made a big purchase of over 100€ at FeelUnique, and it's been 2 weeks now and my order still hasn't shown up. The website said delivery would only take 2-3 days, so I'm pretty bummed out about this delay. I was really counting on a quicker service from FeelUnique. I've tried contacting customer service for help, but haven't got a good solution yet. Hopefully, my order will arrive soon so I can finally try out the stuff I bought.
Ordered item on Feb 18th
Ordered item on Feb 18th
DeliveryI ordered something from FeelUnique on February 18th, but it still hasn't arrived. I've tried contacting them, but got no response, which has left me feeling really frustrated. It seems like FeelUnique might be shutting down, as I've heard the same thing from other customers. I've tried everything to get in touch with them - emails, Facebook messenger - but nothing has worked. I suggest avoiding buying anything from them and looking into getting a refund in other ways.
Goodies came in a cute box!
Goodies came in a cute box!
DeliveryHey everyone, I just wanted to share that I ordered some things online recently and they arrived really quickly, plus the packaging was cool! I usually have bad luck with deliveries taking forever, but this time was great. It wasn't the store's fault that the postal workers were slow, so I definitely give them a big thumbs up. I highly recommend them!
Online order, quick delivery, slight packaging issue
Online order, quick delivery, slight packaging issue
DeliveryMy experience ordering from this online store was pretty good. At first, I wasn't sure because of some mixed reviews, but I went for it anyway. I was happy to see my order arrive quickly, in just a week, even though I'm in Canada. The stuff I got was a great deal and even though there was a small problem with the packaging, it wasn't a big deal. The boxes were a bit squished because they didn't have much protection, so that might be something to watch out for with delicate items or gifts.
Item missing from order
Item missing from order
DeliveryI recently bought something from FeelUnique and man, oh man, I was so disappointed. When I got the package, it was just an empty box! Can you believe it? The box looked brand new, no dents or anything, but there was nothing inside. I reached out to customer service, sent them pics and vids, and all they said was asking if the package got messed up during shipping. I told them twice it wasn't damaged in transit, but then they went radio silent. I even tried Amex and Amazon, but no luck yet getting this sorted out. Frustrating, eh?
Delayed delivery
Delayed delivery
DeliveryI ordered my stuff on March 27th, eh, and they said it would arrive in 3 to 5 business days. Well, it's been way longer than that and I haven't heard anything about shipping. And now the FeelUnique website won't even load! This is not cool at all, eh. I definitely wouldn't recommend buying anything from them, eh.
Empty package received
Empty package received
DeliverySo, I got this package the other day with my order of killians princess perfume, but it was empty when I opened it. It was super disappointing and really annoying. To make things worse, the company didn't reach out at all. I tried contacting them through their online chat, but it wasn't working. I also sent two emails with pictures of the empty package, but didn't hear anything back. It's so frustrating to feel like you're being ignored when something goes wrong with your order.
Order still not here
Order still not here
DeliveryI ordered my stuff 3 weeks ago and I still haven't received it. Where is my order? I want my money back right away!
About FeelUnique
FeelUnique is an online beauty retailer based in the Channel Islands. Founded in 2005, the company has grown to become one of Europe’s largest online beauty retailers, offering a comprehensive selection of makeup, skincare, haircare products, and fragrances from over 500 brands. FeelUnique provides a broad range of beauty and wellness products, catering to diverse customer needs, including vegan and organic options. Their service includes personalized beauty advice and a unique 'Try Me' sample service, aiming to bridge the gap between the in-store and online shopping experience. Over the years, FeelUnique has expanded its reach to serve customers across the United Kingdom and internationally, emphasizing its commitment to beauty accessibility and customer satisfaction.
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Categories FeelUnique
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Last update: November 29, 2024
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