FeelUnique - Reviews and experiences

I bought a big item on FeelUnique not long ago, and now it's lost during shipping. When I called the carrier, they said the sender had to complain. So, I contacted FeelUnique for help, but I sent two messages and waited a whole week without getting any reply from their customer service. I felt super frustrated and let down by the lack of communication and support.

So, eh, you know I ordered some makeup and skincare stuff from this online store, right? And like, last year it was all good and I got my goodies super quick. But this year, OMG, it's been a total disaster - haven't got my order at all and they're not even replying to my messages! I think maybe there's new people running the show now 'cause it's been a total mess. I've sent like 5 messages already and it's been over a month - such a downer. I think I'm just gonna call it quits and not even bother 'cause it's just causing me stress. Seriously, don't shop there anymore - it's become a total scam, eh!