Evenflo - Reviews and experiences

I purchased this gate and it was a total disaster. When I reached out to customer service for assistance, they were no help at all. I attempted to leave a review, but they refused to publish it simply because it was negative. It's a total scam!

The customer service was awful at this company. I bought a car seat and the belt started coming apart after just a little while. When I asked for a replacement, all I got was excuses and they even tried to blame it on a rodent! There was no way any animals could have gotten into my new car. It was really frustrating how they wouldn't take responsibility or give me a new product. I tried calling them several times but never heard back. It's really concerning that they care more about money than keeping kids safe.

I contacted them about replacing a car seat I bought that got damaged. I explained my concerns and shared pictures, but they gave me a dismissive answer and said the seat was still safe. That made me feel frustrated and worried about my child's safety.

I bought a car seat from you and I'm a bit worried about safety. My 30-month-old can slide the chest clip down and get her arm out pretty easily. I've tried different things and asked other parents for advice, but nothing's worked. I reached out to your company to talk about this safety problem, but the responses I got were dismissive and not helpful. It's frustrating that my legitimate concern was brushed off like that.