Evenflo - Reviews and experiences

I've been a loyal customer of this company for a while now and I've bought a lot of their products in the past. But my recent experience with a faulty breast pump for my premature granddaughter was really disappointing. She needed it since she couldn't latch on properly, but I ended up spending $119.00 on a defective product. When I tried to return or exchange it at the store, they gave me a hard time and told me to contact the company directly. Even after reaching out to the company, they wouldn't give me a refund for the faulty pump. This whole situation has made me decide not to buy anything from them ever again. I'm still trying to get my money back for the faulty pump and I hope they step up their customer service game in the future.

I had a really bad experience with this company. They damaged my toddler seat and then charged me a lot for shipping the replacement parts. I definitely won't be buying from them again.

Why do they make us call to return stuff? It's so annoying, and they want us to pay for return shipping too! Can you believe it? Shipping back this huge car seat is going to be super expensive. Evenflo, you're the worst. I'm never shopping from you again.

I feel like returning something I bought online was super hard. The website says to contact customer service for return steps, but I couldn't get through because their line was always closed when I called during the day. It's so annoying, especially when I'm about to have a baby and need to return stuff before buying new things.

So, I bought this breast pump and it was a total letdown. The suction was just not cutting it, so I decided to return it. I reached out to the company to see if I could swap it for something else or get a credit, and they ended up sending me a replacement. Unfortunately, the new one was just as disappointing. Same old issue with the suction. I tried to express my frustration and see if they could assist me, but they essentially said I was out of luck. I was hoping they would at least offer me some sort of credit towards another purchase, but they totally left me hanging with a useless pump. Not cool at all, you know?