
Dressbarn - Reviews and experiences
Nov 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (20)
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Online order
Online order
DeliveryI just bought something online from this company, and it was a total nightmare. I placed my order, got charged, but never got any of the stuff I bought. When I talked to their customer service, they weren't helpful at all and wouldn't give me my money back. It wasn't until I said it was fraud that they finally replied. This company is a scam, so be careful before you buy anything. Don't deal with the stress, shop somewhere else.
Delayed order, missing items, poor customer service
Delayed order, missing items, poor customer service
DeliveryDressbarn really needs to step up their game when it comes to customer service and fulfilling orders. I placed an order way back in November, and up until now, I still haven't received what I bought. I've tried to contact them in different ways like sending messages, emails, and even calling them, but unfortunately, no one is getting back to me. It's so annoying to see that some of the things I bought are not even up on their website anymore, which makes me wonder if they were even available in the first place. To make matters worse, all I want is my money back, not just store credit, but it seems like that's too much to ask for. This whole thing has been a real letdown.
About Dressbarn
Dressbarn, established in 1962 by Elliot and Roslyn Jaffe, is a retailer specializing in women's clothing. Originating in Stamford, Connecticut, the company grew from a single store to an expansive chain with hundreds of locations across the United States. Dressbarn offers a wide range of women's clothing, including casual, business, and special occasion wear aimed at middle-aged women. Despite facing challenges in the retail sector, Dressbarn announced in 2019 that it would close all its retail stores but has since transitioned to an online platform, continuing to serve its customers through its website.
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Categories Dressbarn
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Last update: November 29, 2024
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