dollreborns - Reviews and experiences

Not impressed — the product I got wasn't what I paid for, and the return process has been a headache. I opened the box about three weeks after ordering and my first thought was that someone sent the wrong doll. The outfit I paid extra for hangs off her and keeps slipping, and the magnetic pacifier? Doesn't snap in at all. I tried contacting support right away. They've been polite. But every reply drags it out, offering only a tiny refund and suggesting I just keep it because "shipping is expensive." I'm in BC and they say they're in California, so that line felt off. I've been going back and forth for over a month now. On the plus side, the doll's hair is actually nicer than I expected — soft and not matted — and the face paint is kinda sweet, so there was a small surprise. Still, the mismatch and the weak refund offer make this feel like more trouble than it's worth.