Desigual

Desigual - Reviews and experiences

Average rating
5.4 /10
Based on 22 reviews
Nov 2023-May 2026
Star distribution
51x
42x
37x
26x
16x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

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Online shopping disaster

Tracking

I bought some really neat stuff from this store, but it still hasn't arrived. The tracking info shows it's arrived, but I don't see anything here. It's been forever! I thought it was a Spanish store, but turns out my package is coming all the way from China. I'm so lost! I tried reaching out to them, but they're not responding. I think I might have been scammed! Looks like I'll need to get my money back through the bank. Ugh!

Dress purchase inquiry

Delivery

I can't believe my package still hasn't arrived in Denmark! What's going on, why can't you just send it again instead of giving me the runaround with excuses? I've seen other reviews where you promise to improve the customer experience, but it doesn't look like anything has actually changed. I don't want a refund, I just want the dresses I ordered!

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About Desigual

Desigual is a Barcelona-based clothing brand known for its vibrant, colorful designs and unique patchwork patterns. Established in 1984 by the Swiss entrepreneur Thomas Meyer on the Spanish island of Ibiza, the company has grown to become a global fashion player. Desigual offers a wide range of apparel and accessories for women, men, and children that embody an optimistic, unconventional, and creative approach to fashion. The brand's philosophy centers on positivity, innovation, and the idea that dressing differently can be a catalyst for change. Desigual markets its products worldwide, maintaining a strong presence in Europe, the Americas, and Asia, with over 500 brand stores, along with numerous other retail spaces and an extensive online presence.

Contact Information

Paseig Mare Nostrum 15

08029 BARCELONA

Spain

📧 help@help.desigual.com

🌐 desigual.com

Categories Desigual

Last update: May 31, 2026

Website (Partner link)

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