Cozey - Reviews and experiences

I got the Ciello Sofa in Sesame with the Aquaforte fabric and I’m honestly so happy with it! It’s super comfortable and the cushions feel way better than I expected. The Aquaforte fabric has already saved me a few times because spills just wipe right off and the Sesame color still looks perfect.

Setup was easy since it comes in separate boxes and it feels really solid once it’s put together. It’s one of those sofas that just makes the whole room feel nicer. Really glad I went with the Ciello.

These cushions are the worst. They just keep moving around and hogging all the space on the couch. And they're not even comfy. But I guess they seem to be pretty well made and tough. I've had them since December so hopefully they'll start feeling better as time goes on. If you end up getting them, good luck!

I recently bought something from Cozey and was kind of bummed to find out that the stuff was made in China only when I got the boxes. I like to support things that are made here or in places with fair manufacturing practices. It would've been good to know this before I bought it. Cozey should definitely update their website to make sure customers know where their products are made.

Okay, so I was really pumped to get this rug because it's machine washable and I figured it would be super easy to take care of. But man, it felt like forever for the order to even ship! Like, I waited for over 5 weeks and my credit card was charged right when I placed the order. Finally, when the rug arrived, it was okay, but the rug pad it came with smelled awful! The smell of VOCs was so strong, it gave me a headache just being near it for 5 minutes. So I reached out to customer support, and they were like, "You could try cleaning the pad to get rid of the smell." No way! I got a machine washable rug so I wouldn't have to deal with cleaning stuff like that. So now I have to spend extra time trying to wash, dry, and air out this rubber pad, hoping the smell will disappear before I can actually use the rug. It's disappointing, man. And on top of that, I thought I was supporting a Canadian company, but turns out the product was made in China. The VOC smell is just unbearable, dude.

Oh man, this sofa is just a hot mess! I've only had it for a little over a year, and it's already falling apart. The cushions won't stay put, the fabric is all pilled and snagged, and the shape of them is completely messed up. I contacted Customer Service for some help, and they sent me replacement cushions, but they were totally wrong and didn't even touch on the issue of the crappy fabric. I mean, I dropped $2000 on this thing expecting it to last me a solid 15 years, but it's already looking like garbage after only one. Don't waste your cash on this disaster of a purchase!