Cozey - Reviews and experiences
Oct 2023-Dec 2025
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Reviews (11)
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Chair purchase
Chair purchase
CommunicationI bought a chair from this company not too long ago and it's been a complete disaster. It's been well over a month and still no sign of my chair. Dealing with customer service has been a nightmare - they either don't reply to emails or just give me the runaround on the phone. I can't seem to get a straight answer on when my chair will be sent out or if they even have it in stock. It feels like they're just giving me the runaround and lying about shipping times. I wouldn't suggest buying from them again, that's for sure.
$2000 couch configuration
$2000 couch configuration
CommunicationI just bought a $2000 couch set from this company and I gotta say, it's been a real letdown. I ordered it over a month ago and haven't heard a peep about why it's taking so long to arrive. The lack of communication and effort from their customer service team has really ticked me off. When you drop that kind of cash on something, you'd expect better treatment and more updates.
About Cozey
Cozey is a Canadian company specializing in furniture, particularly known for their modular sofas designed for easy assembly and disassembly. Founded with the intent to provide convenient, comfortable, and customizable furniture solutions, Cozey offers products that can be ordered online and shipped directly to customers in compact boxes. This approach not only caters to the modern consumer’s desire for convenience but also addresses the challenges of moving and setting up furniture in urban living spaces. Cozey’s business model emphasizes customer satisfaction with a focus on quality, simplicity, and functionality.
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Last update: December 6, 2025
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