COSTWAY

COSTWAY - Reviews and experiences

Average rating
9.2 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
58x
411x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Rollator purchase

Service

I just bought a rollator from this company and I was really impressed with the awesome customer service I got. When I had some problems with the rollator, they were super fast in helping me out and fixing the issue right away. The rollator is strong and looks exactly like it did on the website. It works great as both a walker and a wheelchair, so it's a really handy and versatile mobility aid.

Smoothed out order process

Service

I ran into some issues at first with my order getting cancelled right after I paid. But the customer service crew was super quick to jump in and fix everything up to make me happy. Once they figured out what was going wrong, getting my order in was a breeze. I gotta say, the customer service team really came through with their fast and friendly help to make sure I had a good experience.

Ordered the wrong size stools

Service

So I made a purchase recently and oops, ordered the wrong size stools. I needed 24” legs, not 29” and was stressing about dealing with the return. But hey, the customer service from the company totally blew me away in a good way. They really went out of their way to help me get the right size, super easy and quick. I'd totally recommend ordering straight from the company instead of going through places like Wal-mart, Amazon, and Canadian Tire. You save on fees and get your stuff way quicker. Plus, they often have special deals for even more savings.

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About COSTWAY

COSTWAY is a global online retailer specializing in providing a wide range of products such as home and garden items, sporting goods, pet supplies, and other categories to serve the various needs of their customers. Established in 2008, COSTWAY has grown significantly, emphasizing offering quality products at affordable prices alongside exemplary customer service. The company operates in multiple countries, including a strong presence in the United States, Europe, and Canada, showcasing its ability to adapt to different markets and consumer needs. Through its e-commerce platform, COSTWAY aims to streamline the shopping experience, making it convenient for customers to purchase a diverse array of products from the comfort of their homes.

Contact Information

75 Quarterman Road

N1C 0A8 Guelph

Canada

📧 cs.ca@costway.com

☎ 7783001840

🌐 www.costway.ca

Last update: November 29, 2024

Website (Partner link)

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