Carter's

Carter's - Reviews and experiences

Average rating
5.4 /10
Based on 18 reviews
Oct 2023-Apr 2024
Star distribution
51x
40
37x
28x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Online order

Delivery

I wish I had looked at reviews before ordering online. It's been four weeks and my delivery still hasn't arrived. From what I've seen online, the quality of the items doesn't sound great. I tried to cancel my order right after placing it, but they said it depended on if it had been dispatched. I'm really frustrated with how unclear everything is and the poor customer service.

Online baby clothing purchase

Delivery

I just bought some stuff from an online baby clothes store. Turns out, they forgot to send me one of the things I ordered. I got in touch with customer service and they said they'd send me a new one. But then, I got an email the next day saying they actually didn't have it in stock. Bummer. They did give me a 20% off coupon for my next order, though.

Online clothing order

Delivery

This company is such a nightmare to deal with. I ordered some clothes online and they never showed up. Plus, I couldn't even reach them to ask about it. Their customer service is a joke - no replies to emails or calls. They're total scam artists.

Manchester shoes

Delivery

I recently ordered some Manchester shoes from this store and it's been a while now and I still haven't got them. I've sent a bunch of emails but only got one back saying they were on their way, but it's been 6 months and still nothing. I'm pretty sure I got scammed and I wish I never bought them.

Baby clothes and accessories

Delivery

Hey there, just wanted to give you all a heads up about this store - steer clear! I ordered some baby clothes and accessories but never got them. Tried reaching out to customer service multiple times with no luck. Total scam! Save your money and find somewhere else to shop.

Recent shoe purchase

Delivery

I ordered a couple pairs of shoes online not too long ago. It's been a whopping six weeks and still no sign of my order. I shelled out quite a bit for those kicks and I've been trying to get in touch with the company to see what's up, but no luck - no response at all. It's pretty disappointing to be left hanging like this, so I'd warn others to think twice before buying from them.

Shoe order

Delivery

I ordered some shoes back in February and they still haven't shown up! I even sent an email asking about my order, but never heard back from them. It's so annoying!

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About Carter's

Carter's, Inc. is a leading American designer and marketer of children's apparel. It was founded in 1865 by William Carter in Needham, Massachusetts. Renowned for its cute, comfortable, and practical baby and children's clothing, the company has built a strong reputation over the years. In addition to its signature brand, Carter's, the company also owns OshKosh B’gosh, a brand it acquired in 2005, further expanding its portfolio of children's wear. Carter's products are available in its own branded retail stores, through its online platform, and at various department stores and third-party retailers. The company has also expanded internationally, with a presence in Canada and other global markets, making it a recognizable and trusted name in children's apparel worldwide.

Contact Information

🌐 www.carters.com

Last update: November 29, 2024

Website (Partner link)

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