Bric's - Reviews and experiences

I recently bought a briefcase and man, let me tell you, it was a huge letdown. The customer service was terrible, and the person I talked to didn't seem to know what they were doing at all. They didn't follow their own rules and straight up lied about when my order was coming. It was obvious that my stuff never even left where it came from. Save yourself the trouble and steer clear of this company if you want to actually get what you paid for.

I'm really disappointed with the repair shop because they haven't been communicating with me or providing good customer service. I've been waiting for my parts for over three months now, and even though I've tried contacting them through email and WhatsApp, I haven't gotten any responses. This kind of service is not okay, and it's making me feel frustrated and like I've been taken advantage of.