Breville - Reviews and experiences

Man, it's really disappointing to see how the products from this company have gone downhill. I bought a Breville product three years ago and it broke not long after. I decided to get a replacement, but when it arrived, it was damaged too. Dealing with all these faulty products and the lack of customer service was really disheartening. It seems like there's a serious lack of quality control in their manufacturing process. They've totally lost focus on delivering top-notch products to us customers. I won't be buying from them again, that's for sure.

I bought a Bambino Plus coffee machine for Christmas, but it stopped working in April. I sent it in for repairs and it took about four weeks to get it back, only for the same problem to happen again. I'm not happy with how long it took to repair and that the issue wasn't fixed. I'm frustrated with the quality and durability of the product, especially given the price I paid. I'm going to reach out to customer service to deal with this ongoing problem.

I bought this fancy coffee maker hoping to have a great cup of coffee every morning. Sadly, even after cleaning it twice like they said, the coffee still isn't hot enough. I'm pretty disappointed, especially considering how expensive it was. The customer service rep I talked to was nice and knew their stuff, but their suggestion didn't help. I'm frustrated that I missed an email from Breville, and now the link they sent has expired, so it's hard to get the help I need to fix this. I've put in a complaint on their website, but nobody has reached out to help yet. I'm hoping Breville gets in touch soon to fix this so I can finally enjoy a hot cup of coffee like they promised.