BOXLUNCH

BOXLUNCH - Reviews and experiences

Average rating
6.2 /10
Based on 18 reviews
Oct 2023-Apr 2024
Star distribution
51x
42x
37x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Funko Pop Figure

Service

OMG, you guys, I can't believe it! I got this super cool Funko Pop figure from here and it was amazing! But then they gave me this BL cash thingy and I couldn't even use it because they deleted my account! So rude, right?! And their customer service is just terrible, like seriously, stay away from them!

Purchased an anime-themed hoodie

Service

I went to the store the other day, and let me tell you, I was pretty bummed out by the way the staff treated me. It was like they thought they were the bosses or something, and they were totally rude to the customers. They even chewed me out for not wearing my mask properly, which felt way over the top and uncalled for. That kind of attitude is just not cool, and something needs to be done about it right away. I’ll definitely have to think long and hard before going back to that place.

Canceled order online

Service

I've tried ordering from this place several times, but the people working at the store close to me were so rude! And after finally managing to place an order online, I received an email saying it was canceled. Such a waste of time and energy! I won't be shopping here again.

Graphic t-shirt

Service

Just had the worst time at our fave store. There's this new worker who was super creepy and gave both me and my grandma major heebie-jeebies. She kept staring at us non-stop, like, so uncomfortable. I normally love going to this store and chatting with the staff, but because of this worker, it's totally ruined for me. Won't be going back there because of her weirdness. It sucks cuz I used to adore shopping there, but now I gotta find a new place to shop at.

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About BOXLUNCH

BoxLunch is a retail store offering a variety of officially licensed pop culture merchandise, including apparel, accessories, home goods, gift and novelty items, and collectibles. Launched in 2015, it operates on a philanthropic business model, donating a portion of the proceeds from every sale to various charitable causes. A notable partnership includes Feeding America, where for every $10 spent, BoxLunch helps provide a meal to a person in need. The company operates stores across the United States and has an online presence, allowing it to serve a wider audience. BoxLunch is part of Hot Topic, Inc., leveraging a similar niche market focus but with a distinct philanthropic and product differentiation strategy.

Contact Information

🌐 www.boxlunch.com

Last update: November 29, 2024

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