BOXLUNCH

BOXLUNCH - Reviews and experiences

Average rating
6.2 /10
Based on 18 reviews
Oct 2023-Apr 2024
Star distribution
51x
42x
37x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Funko Pop Vinyl Figure

Checkout

Oh my goodness, I was so excited to grab this awesome Funko Pop Vinyl Figure, but when I was about to pay, the shipping cost suddenly jumped from $6 to $26! It totally caught me off guard, like, why didn't it show up sooner? And when I tried to back out, they were all like "sorry, no can do" and I was stuck with the crazy expensive shipping. Like, seriously, who does that? Ugh. But after reaching out to customer service, they ended up lowering the shipping cost, so that was pretty nice of them. Still, just a heads up, always double-check that shipping cost before hitting that buy button, alright?

Online order for unique gifts

Checkout

So, I made a purchase online for some cool gifts recently and I gotta say, it was a pretty disappointing experience. The whole ordering process was a real pain, all confusing and stuff, with instructions that didn't make sense and not much choice for customizing. I had a hard time figuring out the website and picking out what I wanted to buy, which made me wonder if this company really cares about their customers. And to top it off, I couldn't even get ahold of customer service when I tried reaching out multiple times. Like, come on, in this day and age, you can't treat your customers like they don't matter. Definitely not a fun shopping trip.

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About BOXLUNCH

BoxLunch is a retail store offering a variety of officially licensed pop culture merchandise, including apparel, accessories, home goods, gift and novelty items, and collectibles. Launched in 2015, it operates on a philanthropic business model, donating a portion of the proceeds from every sale to various charitable causes. A notable partnership includes Feeding America, where for every $10 spent, BoxLunch helps provide a meal to a person in need. The company operates stores across the United States and has an online presence, allowing it to serve a wider audience. BoxLunch is part of Hot Topic, Inc., leveraging a similar niche market focus but with a distinct philanthropic and product differentiation strategy.

Contact Information

🌐 www.boxlunch.com

Last update: November 29, 2024

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