boohoo

boohoo - Reviews and experiences

Average rating
8.4 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
51x
417x
31x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Filter

My new clothes

Service

So, y'know, I ordered some new clothes and I was, like, super excited to get them. But then I was, like, kinda worried 'cause I didn't know where my package was. So I sent an email to customer service and they got back to me, like, super fast! Courtney was, like, really nice and told me where my order was. It made me feel, like, so much better, especially with everything going on right now. Thanks, Courtney!

Excellent customer service

Service

I had a bit of trouble with my order the other day - it got lost in transit. But let me tell you, the customer service team was amazing! They helped me track down my package and even sent me a new order with rush delivery. I was really impressed with how quick they were in responding to my worries. Plus, they gave me different ways to get in touch with them, which was super helpful. It was such a relief to have such efficient and understanding help when things were getting frustrating.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About boohoo

Boohoo is a UK-based online fashion retailer, specializing in own-brand clothing aimed at the 16 to 30-year-old demographic. Founded in Manchester in 2006 by Mahmud Kamani and Carol Kane, the company has rapidly expanded its presence internationally. Boohoo is known for its affordable, on-trend clothing and accessories, frequently updating its offerings to reflect the latest fashion trends. Over the years, Boohoo has acquired several other fashion brands, further broadening its product range and market reach. The company's growth strategy emphasizes fast fashion and agility in response to changing fashion tastes, leveraging social media and online marketing to engage with its target audience.

Contact Information

🌐 us.boohoo.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu