boohoo - Overall Rating based on 22 reviews

86% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-26
Purchased a dress
I just bought something and ran into a problem with my order. But Stacey, the customer service re...Read on
Casandra Denesik

Most relevant negative review

  2024-04-25
Delayed order refund
I had a really bad experience with my order from this company. I ordered it in August and was sup...Read on
zackary

Review with most votes

  2023-11-10
Excellent customer service
I had a bit of trouble with my order the other day - it got lost in transit. But let me tell you,...Read on
Loyal Ondricka

Reviews (22)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My new clothes

    So, y'know, I ordered some new clothes and I was, like, super excited to get them. But then I was, like, kinda worried 'cause I didn't know where my package was. So I sent an email to customer service and they got back to me, like, super fast! Courtney was, like, really nice and told me where my order was. It made me feel, like, so much better, especially with everything going on right now. Thanks, Courtney!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Excellent customer service

    I had a bit of trouble with my order the other day - it got lost in transit. But let me tell you, the customer service team was amazing! They helped me track down my package and even sent me a new order with rush delivery. I was really impressed with how quick they were in responding to my worries. Plus, they gave me different ways to get in touch with them, which was super helpful. It was such a relief to have such efficient and understanding help when things were getting frustrating.