boohoo

boohoo - Reviews and experiences

Average rating
8.4 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
51x
417x
31x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Parcel delivery

Tracking

I ordered a package and it's been days now, but there's still no update on when it will be delivered. The courier service this company uses is not helpful at all; they are saying I have to wait until 8pm to see if it will come today, even though there's no confirmation it's out for delivery. I've been trying to track down this package for days now, but they're not making any effort to help or get in touch with the courier. The service from this company is just awful, and I won't be buying from them again. I'm going to let others know about my bad experience until this situation gets resolved.

Clothing and Accessories

Tracking

I just bought some stuff from this company and I gotta say, I was pretty happy with how it all went down. Their website was super easy to use, I found some awesome clothes and accessories that I totally vibed with. The whole checkout process was a breeze, and I got a confirmation email real quick. But then came tracking my order, and that's where things got a bit bumpy. The tracking info wasn't getting updated like it should've been, so I had to bug them a few times to see where my package was at. Let me tell you, that definitely got me feeling a bit impatient 'cause I couldn't wait for my new stuff to show up.

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About boohoo

Boohoo is a UK-based online fashion retailer, specializing in own-brand clothing aimed at the 16 to 30-year-old demographic. Founded in Manchester in 2006 by Mahmud Kamani and Carol Kane, the company has rapidly expanded its presence internationally. Boohoo is known for its affordable, on-trend clothing and accessories, frequently updating its offerings to reflect the latest fashion trends. Over the years, Boohoo has acquired several other fashion brands, further broadening its product range and market reach. The company's growth strategy emphasizes fast fashion and agility in response to changing fashion tastes, leveraging social media and online marketing to engage with its target audience.

Contact Information

🌐 us.boohoo.com

Last update: November 29, 2024

Website (Partner link)

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