
Bonobos - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (11)
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Polo shirts bundle
Polo shirts bundle
PriceI recently had a frustrating experience with a company that says they offer discounts but didn't follow through. I wanted to buy a bunch of polo shirts from them and I was happy to get a 20% discount on my first purchase. But, when I put in the discount code at checkout, the discount didn't apply. When I talked to customer service about it, they said the discount code doesn't work for bundles because the bundle price is already discounted. I thought that was misleading and not cool.<br><br>Plus, the company's website has a whole section just for bundles, and those prices are already discounted in the shopping cart without needing a code. That made me doubt if the discount offer was legit from the start. It felt like they were tricking people with the promise of a discount they weren't really giving. I felt tricked and let down by the whole thing.<br><br>Overall, the customer service wasn't helpful and their pricing strategy seems sketchy. Based on my bad experience, I wouldn't recommend this company to anyone.
About Bonobos
Bonobos is an American apparel company that primarily focuses on men's clothing. Founded in 2007 by Stanford Business School students Andy Dunn and Brian Spaly, the company started with the aim of solving fit problems associated with men's pants. Recognized for its innovative approach to menswear, Bonobos extended its product line to include a broad range of clothing items, such as suits, shirts, and outerwear. The brand differentiates itself through a strong emphasis on fit, customer service, and a unique e-commerce-driven business model that includes guide shops where customers can try on clothing before placing an online order. In 2017, Walmart acquired Bonobos for $310 million, aiming to expand its fashion and online offerings.
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Last update: November 29, 2024
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