Bodega - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
Loading reviews...
customs clearance assistance
customs clearance assistance
ServiceI had a really disappointing experience with the support team at Bodega. I needed help with customs clearance, but they messed up the declaration of my items, which made things way more complicated than they needed to be. The answers I got back seemed like they were just automated, like nobody actually cared about my problem. It was super frustrating to feel like I was all on my own trying to figure things out. Honestly, it seems like this company doesn't really value taking care of their customers.
Sale item
Sale item
ServiceI messed up when I ordered the wrong size of a sale item that was marked “final sale.” I reached out to customer service and they fixed the problem right away. The deals are amazing and I was really happy with the customer service. Looking forward to visiting the store in person soon!
About Bodega
Bodega is a tech startup founded in 2017 by two former Google employees, Paul McDonald and Ashwath Rajan. The company originally aimed to revolutionize convenience shopping through the implementation of unmanned smart pantry boxes, essentially modern vending machines stocked with non-perishable items, located in lobbies, offices, and residential buildings. Bodega's initial concept, despite its innovative tech approach to retail, faced significant backlash for potentially threatening small local businesses, particularly corner stores traditionally known as "bodegas." Following the criticism, the company rebranded to Stockwell in 2018, emphasizing a more community-friendly image and expanding its service offerings before ultimately ceasing operations in July 2020.
Contact Information
Categories Bodega
Related companies
Last update: November 29, 2024
Website
Comments
Be the first with a response!