Bodega

Bodega - Reviews and experiences

Average rating
6.4 /10
Based on 18 reviews
Nov 2023-May 2024
Star distribution
52x
43x
34x
29x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Ring purchase to Australia

Returns & Refunds

I recently bought a ring from this store and I was really let down by the whole experience. I ordered the ring on May 19th and when it finally showed up after 10 days, it was the wrong size. The package had no label, and it was obvious they hadn't even bothered to check the size before sending it. Now, I have to deal with the hassle of sending it back to the USA, which will take another 10 days, and then wait up to 5 business days for them to give me a refund for their mistake. It's so frustrating that I have to wait almost a whole month just to get my money back because of how careless they were. All I wanted was a quick refund as soon as the carrier picked up the item, but it seems like they don't value their customers' time or satisfaction at all.

Juice box and chips

Returns & Refunds

So I went to Bodega and grabbed a juice box and some chips. But when I got back home, I noticed that the chips were all stale and the juice box was only half full! That's not cool at all, man. And when I tried to go back and return them, they were like, sorry, no returns allowed. What? Even though the chips were stale and the juice box was only half full! And this place is so pricey. Seriously, like, can they at least let me exchange them for something fresh? So not fair.

My purchase was a cool pair of sneakers

Returns & Refunds

I ordered these really awesome sneakers online, eh? But turns out I can't return them if they don't fit. Seriously, that's a bummer, eh? How was I supposed to know they're pretty narrow? I never bother reading the FAQs, too boring! They should put it out there right away that I can't return them if they don't fit. That's false advertising for sure, eh?

Unauthorized charges

Returns & Refunds

I am so cheesed off with this place. They went and charged me for a membership I never even signed up for, and it cost me $44.90! After I gave them a piece of my mind, they did end up giving me back all my money, but what a hassle! I had to call my bank and cancel my debit card just to be safe, in case they tried to sneakily charge me again.

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About Bodega

Bodega is a tech startup founded in 2017 by two former Google employees, Paul McDonald and Ashwath Rajan. The company originally aimed to revolutionize convenience shopping through the implementation of unmanned smart pantry boxes, essentially modern vending machines stocked with non-perishable items, located in lobbies, offices, and residential buildings. Bodega's initial concept, despite its innovative tech approach to retail, faced significant backlash for potentially threatening small local businesses, particularly corner stores traditionally known as "bodegas." Following the criticism, the company rebranded to Stockwell in 2018, emphasizing a more community-friendly image and expanding its service offerings before ultimately ceasing operations in July 2020.

Contact Information

Clearway Street 6

02115 Boston

United States

📧 support@bdgastore.com

☎ 8668526334

🌐 bdgastore.com

Last update: November 29, 2024

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