Bodega

Bodega - Reviews and experiences

Average rating
6.4 /10
Based on 18 reviews
Nov 2023-May 2024
Star distribution
52x
43x
34x
29x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Pants purchase for suit

Communication

I'm so disappointed with Bodega's stock management and slow notifications. I finally found the perfect pants for my suit on sale and ordered them online. But a whole week later, they told me they were out of stock! In this day and age, an online store should know what they have before letting us buy. It took them a whole week to tell me, which is just not right, especially since I needed those pants right away and could have bought them somewhere else. I even asked about rushing my order the day after buying, happy to pay more, but they wouldn't do it.

Christmas gift order

Communication

After I read some reviews, I wasn't sure if I should order from Bodega. Turns out, I had the same bad service. Getting those auto emails over and over was annoying, and I wasn't sure if my order would make it in time for Christmas. I tried reaching out to customer service by email, but got no reply. All in all, pretty disappointing.

Shoes purchase, Refunded order

Communication

I had a not so great experience with this store recently. I ordered a pair of shoes online, but got a refund notification shortly after with no reason why. I had to contact customer service to find out that the shoes were out of stock. The lack of communication and professionalism is just not okay.

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About Bodega

Bodega is a tech startup founded in 2017 by two former Google employees, Paul McDonald and Ashwath Rajan. The company originally aimed to revolutionize convenience shopping through the implementation of unmanned smart pantry boxes, essentially modern vending machines stocked with non-perishable items, located in lobbies, offices, and residential buildings. Bodega's initial concept, despite its innovative tech approach to retail, faced significant backlash for potentially threatening small local businesses, particularly corner stores traditionally known as "bodegas." Following the criticism, the company rebranded to Stockwell in 2018, emphasizing a more community-friendly image and expanding its service offerings before ultimately ceasing operations in July 2020.

Contact Information

Clearway Street 6

02115 Boston

United States

📧 support@bdgastore.com

☎ 8668526334

🌐 bdgastore.com

Last update: November 29, 2024

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