Bench - Reviews and experiences

The customer service at this place is just terrible, eh? I've tried all sorts of ways to get in touch about my order - I called, sent emails, even messaged on social media. But every time, it's just silence. I even phoned the store directly, but just got redirected to the same unresponsive options. It's been 10 days since I ordered for in-store pickup, and still no updates or item. This is just not okay, eh?

I went to that store the other day and it was a total disaster. I didn't get any customer service at all, and the whole experience was just awful. The staff didn't help me at all and didn't even respond to me properly. It was really disappointing and now I'm not sure if I'll go back there again.

I bought something at this store not long ago, and I gotta say, I was pretty disappointed. The customer service there is seriously lacking. I tried calling multiple times over the past week and a half when they were supposed to be open, but no one ever answered. My calls were never returned, and they didn't fix the problems with my credit card. It's really annoying to deal with such lousy service.

Hey, I gotta say, I've never dealt with such terrible customer service before. I tried emailing and left voicemails about returning something, and you know what? I didn't get any response at all. It feels like my messages just disappeared. How tough is it to respond to a customer? Totally not okay.

Customer service is terrible. I've been trying to return an item, but it's past the return deadline. I've sent three emails and called their toll-free number twice, but I haven't heard back from them. It's frustrating that they say they care about customer satisfaction, but they're not offering good customer service.

So, I got some new clothes from the store and let me tell you, the quality is top notch. The sale prices were really good too, made it even more affordable for me. But man, their phone customer service was a real let down. Supposedly open Monday to Friday from 9 am to 5 pm EST, but no one ever picked up despite calling so many times. And my emails? Also ignored. Felt frustrated and like no one was listening, you know? And to top it off, there was a problem with my online order where I got overcharged compared to what I was supposed to pay. But with no help from customer service, I'm stuck. Makes you wonder, do they even have anyone working there?