Banggood

Banggood - Reviews and experiences

Average rating
9.0 /10
Based on 40 reviews
Oct 2023-Nov 2025
Star distribution
58x
425x
37x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (40)

Finally sorted

Service

Saw the deal on a tech forum and told a coworker, but I was sceptical at first. Package arrived quick and when I messed up payment their team fixed it, no fuss — the moment it booted and matched the specs I was actually satisfied.

Quick fix changed my mind

Service

Skeptical at first; they fixed a glitch fast — it's my daily coffee backup.

Relief after a rocky start

Service

the new RC car finally ran down the hallway without cutting out. We had a rough start — my son spent most of his birthday money on the first dud, and customer replies were slow and felt scripted. I kept pushing, emailed, asked for escalation, and they did send a replacement after a couple of weeks. It isn't flawless — battery life is just okay and the plastic feels cheap — but it works, he’s grinning, and that mattered. Tip: be persistent with support, and patient.

Various items

Service

I've bought a bunch of stuff from this online shop and most of it was good. The things I got were good quality and what I expected. But there was this one thing that had a problem and that's when things got rough. Trying to get help from customer service was tough 'cause I couldn't figure out how to reach them. On top of that, talking to them was a bit of a headache, making the whole thing pretty annoying. But after a lot of back and forth, I finally got my problem sorted out in the end.

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About Banggood

Yes, Banggood is an international e-commerce company headquartered in Guangzhou, China. Founded in 2006, it initially specialized in computer software research and development before transitioning into an online retail platform. Banggood offers a wide array of products, including electronics, tools, industrial & scientific items, fashion apparel, and home and garden products. The company aims to provide high-quality goods at affordable prices and focuses on customer service. It serves a global market, shipping to hundreds of countries worldwide.

Contact Information

BANGGOOD TECHNOLOGY CO., LIMITED Room 38, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T., Hong Kong

Hong kong

China

📧 cservice@banggood.com

☎ 001 2027381179

🌐 www.banggood.com

Last update: November 5, 2025

Website (Partner link)

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