TOMTOP

TOMTOP reviews

21 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
90%
Would buy here again
Ordering
8.6
Service
8.6
Pricing
8.8
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Mini chainsaw purchase

10.0

"I just bought a mini chainsaw from this online store and I gotta say, I'm really impressed with how well it works. It's definitely one of..."

Critical

TV Tester Purchase

5.0

"I bought a TV Tester from them not long ago and they said I had a one-year guarantee. But, it stopped charging not long after I got it. So, I conta..."

Most Voted

Elettropompa purchase

8.0

"I recently bought a water pump from a supplier in China. I made a mistake by forgetting to include the city in my address. I fixed it and paid with..."

Reviews (21)

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Mini chainsaw purchase

G

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I just bought a mini chainsaw from this online store and I gotta say, I'm really impressed with how well it works. It's definitely one of the best mini chainsaws I've seen in terms of bang for your buck. Putting it together was super easy and it's perfect for those smaller tasks, so you don't have to bust out the big petrol saw for every little job. I tried it out on my first piece of wood and man, it was a piece of cake.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Soldering machine

G

10 reviews

10.0
Overall Rating
Would buy here again
Yes

The item is nicely packaged, so I'm hoping it works just as well. I'll let you know once I have a chance to try it out. For now, I'm pretty happy with it.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Oscilloscope purchase from TOMTOP

K

7 reviews

8.5
Overall Rating
Would buy here again
Yes

Hey there, as an electrical engineer, I recently got my hands on an oscilloscope from TOMTOP, and let me tell you, it's been a great measuring device for me. Even though I've only had it for a little while, I'm really impressed with how well it performs and how accurate it is in my work. The user interface is easy to use and the overall quality is fantastic. I'm really happy with my purchase.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Bluetooth headphones

G

8 reviews

7.5
Overall Rating
Would buy here again
Yes

The prices were so good, I couldn't find a better deal anywhere else! But man, the delivery took way longer than I thought. And it sucked that I couldn't pay cash on delivery, that was a pain. Overall, it was alright but definitely could've been better.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
6.0

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Electronics

C

17 reviews

7.0
Overall Rating
Would buy here again
Yes

I recently bought some electronics from this company, and I gotta say, I was pleasantly surprised. The product was well packaged for delivery, and it worked right out of the box. But I gotta be honest, I was a bit let down because this wasn't my first time ordering from them. They used to work with some of the worst delivery companies in the country - Evri and Yodel. I had so many problems with lost parcels, late deliveries, and it was just a nightmare trying to get it all sorted out.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
4.0

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Variety of items

C

12 reviews

9.0
Overall Rating
Would buy here again
Yes

I've been shopping at this online store for a while now, and I gotta say, they have a great selection of stuff. Ordering is a breeze on their website, which makes my shopping experience super easy. If I ever had any issues with my orders, their customer service team always sorted it out quickly and professionally. I'm really happy with the quality of their products and the service they provide.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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I got my stuff, all good when they arrived!

B

21 reviews

10.0
Overall Rating
Would buy here again
Yes

I've ordered some really awesome stuff from this website before and everything was great when it arrived. I just wanted to share with others that it's a fantastic site and I'm really pleased with my experience. Keep up the great work!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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TV Tester Purchase

I

9 reviews

5.0
Overall Rating
Would buy here again
No

I bought a TV Tester from them not long ago and they said I had a one-year guarantee. But, it stopped charging not long after I got it. So, I contacted their customer service for some help, and they just told me to go to a repair shop nearby. Problem is, I live in a small town where there ain't no repair shops, which is why I bought it online in the first place. I asked for a new one but haven't heard back despite sending lots of emails. This just ain't right and shows they don't care about their customers at all.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

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Guitar effects pedal

N

8 reviews

9.0
Overall Rating
Would buy here again
Yes

This effects pedal is top-notch, eh? It's got a bunch of presets and effects to play around with. I wasn't sure at first, but man, it totally blew me away with how well it works and the quality of the sound. If you're into guitars, I'd definitely recommend checking this out, eh?

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
8.0

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Godox XEs trigger

J

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought this trigger from an online shop and I gotta say, I was pretty impressed with the whole thing. The price was good and the delivery was super quick. The trigger works just like it should and I'm really happy with my purchase. I'll definitely think about shopping from this store again down the road.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
10.0

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Laser Engraver with Accessories

D
8.5
Overall Rating
Would buy here again
Yes

I just got myself a laser engraver from TOMTOP, it came with all the stuff I needed. The only thing was they sent it in two separate parcels on different days, which was a bit of a hassle. I think it was just a mix-up with the shipping company. But when I got in touch with TOMTOP's support team, they were super helpful and cleared everything up. The delivery was fast, and both packages arrived in great shape. All in all, I'm happy with my purchase and would definitely suggest it to others.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Poor after-sales support

M

20 reviews

4.5
Overall Rating
Would buy here again
No

I was pretty disappointed with my recent purchase from this site. I tried to cancel my order shortly after placing it due to a change in plans, but I didn't hear back from their support center or forum. The next day, I got an email with a tracking number saying my order had already been shipped, even though I never got a confirmation. After waiting for a week, I got another email saying they couldn't cancel it because it was already on its way. This whole situation was super frustrating and made me feel like they didn't care about me as a customer.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

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Quick purchase, early shipment, exactly as advertised

P
9.5
Overall Rating
Would buy here again
Yes

The buying process was super easy and fast. I did have to give some tax info, but it was simple and didn't slow things down. The package showed up sooner than I thought, which was a nice bonus. The item was just like how it was described online. I really liked how smooth and precise the whole buying experience was, and I felt secure with the safety features. I'd definitely suggest this site for rare items or if you need to buy a lot at once.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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RC-4WD Off-Roader

R

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought an RC-4WD off-roader from TOMTOP and let me tell you, I am super impressed with it. The delivery was quick, and the off-roader itself is really speedy with awesome suspension. I like that you can change the speed for indoor use, making it great for different settings. But I wouldn't suggest it for kids because it's so fast.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Mega cool power station

Z

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I was kinda nervous at first 'cause of some negative reviews, but honestly, my recent purchase was top-notch. I scored a awesome deal on a power station I couldn't find anywhere else. Like, everything on it works like a charm, and the delivery from Germany was on point. Definitely recommend it!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Elettropompa purchase

K

1 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently bought a water pump from a supplier in China. I made a mistake by forgetting to include the city in my address. I fixed it and paid with PayPal. But then I noticed that the supplier left out the city (a town in Imperia) while keeping the rest of the address including the postal code. The courier, YANWEN, who partners with DHL, UPS, and FedEx, gave me a tracking number and said Poste Italiane would deliver the package. When I checked Poste Italiane's website for the tracking, it kept saying "Tracking not available yet." So, the package ended up getting sent back to China.

Detailed Ratings

Order
8.0
Service
8.0
Price
10.0
Delivery
6.0

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Customer service support

I

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I was really impressed with the customer service at this online store. It did take a bit of time to hear back, but the people helping me were so polite and really put in the effort to help me out. Just by giving them some details about what was going on, they quickly found a solution that worked.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Perfect buy

W

24 reviews

10.0
Overall Rating
Would buy here again
Yes

I can't believe how great my experience was when I made this purchase. It was so quick, safe, and easy. The package showed up at my door in just 11 days, all sealed up perfectly and nothing inside was damaged. The product was exactly like it was described on the website, and I'm really happy with it. I'll definitely use this site again next time I want to buy something. As a customer, I am super satisfied with how everything went.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Promoted purchase from Youtuber

A

2 reviews

8.0
Overall Rating
Would buy here again
Yes

I found this website from a Youtuber who does unboxing videos. They shared a link for a good deal, so I thought I'd check it out. I'll let you know how long it takes for my order to arrive and how smooth the process was. I've already gotten 3 messages - one confirming my order, one saying it's being prepared, and one with the shipment code.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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RC cars purchase

A

1 reviews

7.5
Overall Rating
Would buy here again
Yes

I got two RC cars, and they were alright at first. The thing is, one of them broke after only three times of play. I reached out to the website to tell them about it. They didn't exactly fix it, but they did refund me for the part I had to replace. Their customer service wasn't super quick, but they did end up coming through in the end.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

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About TOMTOP

TOMTOP is a Chinese online retail company specializing in the sale of electronics and gadgets, as well as a variety of other categories like clothing, home and garden items, jewelry, car accessories, and health and beauty products. Established in June 2004, TOMTOP is recognized as a gold supplier on Alibaba since 2006 and has since been an authorized retailer for various brands. It operates on a global scale, aiming to provide products directly to consumers at competitive prices. The company has also been a significant participant in the Alibaba Wholesale platform and an Alibaba.com Gold Supplier. Over the years, TOMTOP has expanded its offerings and market reach, growing to accommodate the evolving needs of its international customer base.

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Contact Information

🌐 www.tomtop.com

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Last update: November 29, 2024

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