Bang & Olufsen

Bang & Olufsen - Reviews and experiences

Average rating
7.0 /10
Based on 25 reviews
Oct 2023-May 2026
Star distribution
50
411x
35x
28x
11x

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Reviews (25)

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Beolite portable speaker

Product

The Beolite portable speaker is amazing for sound! I have trouble hearing all the details in music because of my hearing impairment, but this speaker lets me hear everything. It's even better than my expensive sound systems in other rooms. I love it so much that I'm thinking about getting more speakers for my chill spot at the top of my house.

BEOPLAY EQ earphones

Product

I bought two sets of BEOPLAY EQ earphones, and man, they weren't cheap. But to be honest, I've been having a bunch of issues with them. First off, the battery life is way shorter than they said it would be, and that really sucks. And then there's the problem of connecting them to different devices, which can be a real headache. I tried to get one of the devices fixed or swapped out, but the whole process took forever and wasn't very helpful. Despite all that, I've decided to hang on to the earphones for now. But I'm starting to think about other options for my next audio purchase since maybe the B&O brand isn't the best fit for me. The sound quality is decent, but there might be better options out there for the price.

New headphones

Service

I got these new headphones from the store and I was super pumped to test them out! But then they started acting up, and when I asked for help, the customer service was brutal. They didn't want to assist me and even accused me of stealing the headphones. I was really let down by their lack of help and disrespect towards customers.

Fast shipment headphone order

Delivery

I bought a pair of headphones and was really excited about getting them quickly in the UK. But I was let down when my package didn't show up when it was supposed to. I tried contacting UPS and customer service several times, but got no help or updates on where my delivery was. I needed my order to arrive on time because I'll be away for a while. Not getting any response to my emails and the poor service has me feeling really disappointed with how things turned out.

Exchanging Beoplay EQ for Beoplay EX

Returns & Refunds

I went to Bang & Olufsen the other day to swap out my Beoplay EQ for the Beoplay EX. Their stuff is top-notch when it comes to quality and sound, but what really blew me away was how amazing their customer service was. The team there was so helpful and really knew their stuff, making sure I had a smooth exchange. I've never seen such professionalism in the audio game before. Big thanks to the Bang & Olufsen crew for taking such good care of me.

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About Bang & Olufsen

Yes, Bang & Olufsen is a Danish luxury audio brand, renowned for its high-quality, elegantly designed audio products, television sets, and speakers. Founded in 1925 by Peter Bang and Svend Olufsen, the company has established a reputation for blending innovative technology with visually striking design, prioritizing acoustic excellence, and user-friendly interfaces. Throughout its nearly a century-long history, Bang & Olufsen has consistently pushed the boundaries of audio technology, pioneering several advancements that have elevated the home audio experience. Operating globally, the company focuses on crafting products that combine form and function, appealing to audiophiles and design aficionados alike.

Contact Information

Bang & Olufsen Allé 1

DK-7600 Struer

Denmark

☎ +45 9684 1122

🌐 beoplay.com

Last update: May 4, 2026

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