Autonomous - Reviews and experiences

The armrest rubber on my chair that I bought in January 2020 wore out, probably from using it a lot every day. I contacted customer service to get a replacement arm, and they quickly got everything sorted out with a new one ordered in less than 15 minutes. Their service was fantastic.

For real, if you want incredible customer service, go see Alice. She knows her stuff and is so chill, she really took the time to help me out and make sure I got the perfect desk and office chair. I had some specific questions about the products, and she had all the answers I needed to pick the right one. You don't come across service like hers very often!

Eh, so get this, eh? My chair was being a real pain in the butt, but you know what? The customer service folks were just super nice and helpful! They didn't just send over some replacement parts, they sent me a whole brand new chair! It was like a little bit of magic and it really warmed my heart. It's great when companies actually show they care about us, eh?

I needed to replace the seat cushion on my old chair and the process was really smooth. I spoke to a customer service rep named Ashley who was super helpful. She guided me through everything and made sure I was happy with my purchase. The replacement cushion was reasonably priced and the quality was great, just like the original. I've had this chair for over five years and other than the cushion wearing out, it's still in great shape. I'm really pleased with my purchase and the service I got.

So, like, my standing desk totally crapped out on me because one of the legs wasn't working. I texted customer service for some help and this robot person checked it out and said I needed a new part. They sent it out super fast, like within 12 hours! Now I just gotta wait for it to arrive and hopefully, it'll fix my busted desk.